TrustRadius: an HG Insights company

What is Concentrix?

Concentrix Corporation is a global provider of customer experience (CX) solutions and technology, helping to improve the business performance for brands. From more than 40 countries and across 6 continents, Concentrix's staff delivers customer experience and helps companies better connect with their customers. Concentrix provides services to clients in industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

FAQs

What is Concentrix?
Concentrix Corporation is a global provider of customer experience (CX) solutions and technology, helping to improve the business performance for brands. From more than 40 countries and across 6 continents, Concentrix's staff delivers customer experience and helps companies better connect with their customers. Concentrix provides services to clients in industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
What are Concentrix's top competitors?
TaskUs, Teleperformance, and Conectys - Customer Experience Outsourcing are common alternatives for Concentrix.