What is Conduct CRM?
Conduct CRM is a web-based customer relationship management (CRM) software designed to streamline lead management, automate sales processes, and enhance customer service for small to medium-sized businesses. This versatile platform caters to the needs of sales teams, customer service teams, marketing teams, as well as businesses in the retail and e-commerce industries. According to the vendor, Conduct CRM empowers organizations to effectively manage their leads, enhance customer interactions, and drive business growth.
Key Features
Track leads: According to the vendor, Conduct CRM allows users to keep track of leads from various portals like Indiamart and Justdial. Leads can be accessed 24/7 through the web and mobile app, and their progress and status can be monitored.
Web / Mobile App: Conduct CRM offers access from any device with internet connectivity, ensuring 24/7 availability for lead tracking and client information management.
Product / Service: Users can add unlimited products and services to the software, including price and tax information for each item.
User Roles: According to the vendor, Conduct CRM provides the ability to define different user roles and permissions within the CRM, allowing for controlled access levels and specific responsibilities.
Lead Distribution: Conduct CRM enables users to distribute leads among team members and monitor conversions and performance.
Email/SMS Integration: According to the vendor, Conduct CRM can integrate with third-party email and SMS services for sending reminders to team members and clients.
Payment Tracking: Users can keep track of all payments and conversions made by team members, monitor revenue generated, and analyze sales performance.
GPS Tracking: Conduct CRM offers GPS tracking functionality to track employee location, attendance, and client conversions. Users can also view route maps and optimize sales routes.
Service Automation: According to the vendor, Conduct CRM allows users to effectively manage customer services through the software. Users can add services with pricing, applicable tax, and track payments.
Integrations: Conduct CRM offers seamless integration with third-party systems and applications, including webpages, GPS, and other services, according to the vendor.