Name: ConnectWise SIEM
Author: ConnectWise

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Cross-Browser Testing

Functional Testing

Mobile App Development

PHP Frameworks

Product Analytics

Development

Learning Management

Online Proctoring Software

Education

Board Management

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Payment Facilitation

Policy Management

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

CTRM

Online Trading

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Compliance

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Migration

Cloud Storage

Container Management

Content Delivery Networks (CDN)

Data Analytics  and BI Services

Data Warehouse

DevOps

Distributed Denial of Service (DDoS) Protection

Embedded Business Intelligence (BI)

Fraud Detection

Incident Response

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Mobile Identity

Network Performance Monitoring

Platform-as-a-Service (PaaS)

Privileged Access Management

Requirements Management

Technology Scouting Software

Traffic Switching

Unified Communications Monitoring

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Secure Access Service Edge (SASE)

Security

Dental

Direct Secure Messaging

Intelligent Document Processing

Vertical-Specific

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### Managed Service Providers (MSP
User feedback on ConnectWise SIEM's managed service providers (msp) capabilities is mixed. While some users appreciate its MSP-focused approach and user-friendly interface, others have expressed concerns about the initial deployment challenges and the need for more guidance during configuration. Despite these issues, ConnectWise SIEM is recognized for its ability to cater to the needs of MSPs by offering multitenancy and per-user pricing options.

### Pricing and Cost Management
Some users appreciate the initial attractiveness of ConnectWise SIEM's pricing but note that costs can escalate rapidly, leading to concerns about scalability. Additionally, there are mentions of frequent changes in pricing structure, which have caused some users to question the long-term cost-effectiveness of the solution. While some find the pricing to be a strong point initially, others express reservations about its ability to accommodate larger enterprises without becoming prohibitively expensive.

### Security Operations
User sentiment regarding ConnectWise SIEM's security operations capabilities is varied. While some users appreciate the platform's ability to combine NDR and SIEM effectively, others have expressed concerns about the security and threat management aspects. The community aspect of sharing SIEM resources and threat intel globally or at a restricted level has been highlighted as a positive feature. However, there are mixed opinions about the ease of use and navigation of the solution portal. Ultimately, user feedback suggests that ConnectWise SIEM's security operations functionality has both strengths and areas for improvement.

### Threat Detection
User sentiment regarding ConnectWise SIEM's threat detection capabilities appears to be mixed. While some users appreciate its security and threat management enhancements through threat detection, others seem to have reservations about its effectiveness in detecting and mitigating threats. The platform's ability to provide a comprehensive view of security issues is acknowledged, but there are indications that some users may find room for improvement in the threat detection functionality.

### Security Operations Center (SOC) Efficiency
Users consistently praise the Perch SOC team within ConnectWise SIEM for its ability to swiftly address queries, promptly communicate events, and seamlessly integrate with existing systems. The SOC's presence in Houston, USA, is noted as a reassuring factor for many users, emphasizing the importance of having a reliable cyber defense team. Additionally, users appreciate how Perch's SOC streamlines the monitoring process, providing instant value without the need for extensive hiring and training efforts. The SOC's proactive approach in detecting and alerting users to potential threats is seen as a significant advantage, with ongoing feature updates ensuring that users stay ahead of emerging risks.

Perch has become a popular choice for SMBs looking to deploy Security Information and Event Management (SIEM) at an affordable price. The product has proven effective in addressing the need for an efficient SIEM backed by a capable SOC, enabling users to detect and protect their networks. The SOC team is highly responsive and helpful, providing users with a level of confidence they did not have before.

Perch's ease of implementation is another key selling point. Unlike other SIEM products like Splunk that require a dedicated engineering staff to maintain, Perch can be easily implemented without the need for additional resources. The monthly calls with the Perch team are beneficial as they listen to users, provide updates on new features, issues, and roadmap updates. 

Users appreciate the insight provided by Perch into information that would otherwise go undetected, enabling them to detect and stop significant crises before becoming a problem. Additionally, the SOC team filters through most of the information collected and alerts users when there is something they need to be aware of, making their lives easier. Finally, the product has built a tight-knit community around its experienced security-focused creators, making it a trustworthy solution for protection against cybersecurity threats.

Essentials

Standard

Premium

Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.

Azure Sentinel

100 GB per day

200 GB per day

300 GB per day

400 GB per day

500 GB per day

More than 500 GB per day

ConnectWise SIEM

Security Information and Event Management Tools and Software (often shortened to SIEM) analyze security-related events and log data from network hardware and applications in real-time, performing event correlation and alerting managers to configuration changes of interest, vulnerabilities and potential threats.

Security Information and Event Management (SIEM)

ConnectWise aims to enable technology companies to achieve the highest level of profitability and service to their clients. Whether it’s through their award-winning business management solution, education, or community initiatives, they company says the deliver all the resources business owners need to run a successful technology business. <br><br>Established in 1982, ConnectWise began as a full-service IT solution provider to small and mid-sized businesses in the Tampa Bay area. After discovering a need to better streamline and automate processes in their own business, the company built the ConnectWise business management solution to manage all of the core functions of any technology business in one integrated solution. 

Today more than 5,000 technology organizations, including IT solution providers, MSPs, system integrators, software developers, and VARs, rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability in their businesses.

ConnectWise

Security Information and Event Management is a category of security software that allows security analysts to look at a more comprehensive view of security logs and events than would be possible by looking at the log files of individual, point security tools

Centralized event and log data collection

Effectiveness of real-time centralized event and log data collection

Correlation

Correlation of logs and events to pinpoint significant threats

Event and log normalization/management

Ability to normalize event syntax so that logs can be compared and are machine-understandable

Deployment flexibility

Ability to tune system to maximize threat detection and minimize false positives

Integration with Identity and Access Management Tools

Integration with access control tools like Active Directory and LDAP

Custom dashboards and workspaces

dashboards that can be customized to meet the needs of specific groups

Host and network-based intrusion detection

Ability to detect both endpoint intrusion and network ingress detection

Log retention

Length and quality of log storage and archiving over time

Data integration/API management

Ease and quality of data integrations between SIEM and other systems

Behavioral analytics and baselining

How effectively activity and behavior baselines are established and maintained

Rules-based and algorithmic detection thresholds

Effectiveness of manually-established rules and algorithmically-determined detection thresholds

Response orchestration and automation

Quality of built-in response orchestration and automation in Next-Gen SIEM

Reporting and compliance management

Ease and quality of reporting and compliance functions

Incident indexing/searching

Effectiveness of searching across structured and unstructured events and incidents within SIEM

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Security Information and Event Management (SIEM) Software

ConnectWise SIEM
Formerly Perch Security + StratoZone

Overview

What is ConnectWise SIEM?