Name: ConsumerLink
Author: ConsumerLink

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Document Management

Dropshipping

Embedded Business Intelligence (BI)

Payment Facilitation

Enterprise

Accounting

Accounts Payable

Accounts Receivable

Payment Gateway

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

AI Governance

API Management

Authorization

Cloud Storage

Configuration Management

Data Deduplication

Database DevOps

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

IoT Device Management

Managed DNS

Managed Private Cloud

Migration

Network Performance Monitoring

Output Management

Privileged Access Management

SaaS Management

Sensitive Data Discovery

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Management

Email Deliverability

Email Marketing

Headless CMS

Marketing Automation

Mobile Advertising

Online Reputation Management

Press Release Management

Product Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Lead Generation

Sales Engagement

Sales

Cloud Access Security Brokers

Security

Church Management

Commercial Drone

Digital Forensics

Home Health Care

Internet of Medical Things

Vertical-Specific

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ConsumerLink is a full-service revenue cycle management company that offers solutions to healthcare providers and hospitals. According to the vendor, their aim is to increase revenue and expedite the payment process by providing patients with a variety of payment options. This solution is suitable for healthcare providers and facilities of all sizes, including medical practices, hospitals, physician groups, and healthcare facilities.

## Key Features

**Medical Billing & Coding**: According to the vendor, ConsumerLink's experienced medical billing specialists ensure the accurate submission of claims to insurance companies. They work with payors to resolve issues and facilitate timely payment of claims. Additionally, they follow up on unpaid claims and research and appeal denied and rejected claims to optimize payment.

**Early Out/Pre-Collections**: ConsumerLink offers an independent program aimed at collecting more money earlier in the process. According to the vendor, they provide a high level of customer service to support patients throughout the entire financial life cycle of their account. Patients are kept informed about their account, understand their statements, and are made aware of the available payment options.

**Call Center**: ConsumerLink operates an in-house call center staffed by highly trained professionals. According to the vendor, their HIPAA certified representatives are dedicated to delivering exceptional customer service. Utilizing a multi-source, multichannel telecommunications system, they handle incoming and outgoing calls and maintain detailed records on every patient's account for future reference.

**Patient Portal**: ConsumerLink offers a patient portal that allows patients to conveniently manage their account 24/7. According to the vendor, patients can view bills online, access PDF versions of statements, update insurance information, and submit claims. They can also set up payment arrangements or pay balances in full.

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ConsumerLink

Overview

What is ConsumerLink?