Name: COSMOS
Author: Real Business Software

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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COSMOS, developed by Real Business Software (RBS), is a collection system that automates and streamlines the debt collection process for various industries. According to the vendor, COSMOS is suitable for companies of all sizes. It caters to a wide range of professions and industries, including debt collection agencies, debt buyers, legal practitioners, financial institutions, credit managers, government agencies, business analysts, data analysts, financial analysts, market researchers, and management consultants.

## Key Features

**Activity Based Costing**: COSMOS utilizes Activity Based Costing (ABC) to provide accurate profit/loss statistics on every account and calculate P&Ls across all portfolios. It enables cost control by recording time and disbursement costs for each account.

**Limits and Controls**: COSMOS allows users to define action limits per client/debt range, giving them control over the number of phone calls made and letters sent on any file. These features help prevent cost overrun on files or inappropriate debts.

**Superior Technological Integration**: COSMOS features a legal process "wizard" for managing legal proceedings. It includes a document scanning/imaging system and supports built-in text and email functionalities. The system also offers optional digital predictive dialer and mail outsourcing services. Easy importing and exporting of data and online web access are available.

**Portfolio Management Console - Roger**: COSMOS incorporates adaptive decision trees guided by machine learning. Roger, the Portfolio Management Console, monitors database fields and collection activity. It identifies customers' preferred contact medium and prioritizes accounts with the highest propensity to pay. Users can perform bulk actions with appropriate templates designated for each customer's criteria.

**Robo Dialer**: COSMOS includes a fully integrated VoIP dialer with answering machine detection capability. The Robo Dialer can leave robotic messages on voicemails/answering machines without human intervention. Roger monitors the Robo Dialer in real-time to ensure optimal dialing times and compliance.

**System Installation and Integration**: COSMOS can be installed and operational within two weeks. Migration can be done on a client-by-client basis to minimize productivity issues. Users can import form letters and templates from MS Word. Creation of various account and client types is straightforward.

**Data Visualization**: COSMOS provides powerful data visualization tools to help users analyze and present data in a visually appealing and understandable way. Users can create various charts, graphs, and visual representations of data to identify patterns, trends, and insights. The data visualization features allow users to customize the appearance and layout of the visualizations according to their specific needs. Users can easily share their visualizations with others by exporting them as images or interactive dashboards.

**Data Analysis**: COSMOS offers advanced data analysis capabilities to help users uncover valuable insights and make data-driven decisions. Users can perform various statistical analyses, including descriptive statistics, regression analysis, and hypothesis testing. The software provides built-in functions and algorithms for data manipulation, transformation, and aggregation. Users can apply filters, create calculated fields, and explore data from different angles through data slicing and dicing.

**Data Integration**: COSMOS allows users to import data from multiple sources, including databases, spreadsheets, and external files. The software supports various data formats and provides tools for data cleansing and transformation. Users can merge and combine data from different sources to create unified datasets for analysis. COSMOS also offers data integration with external systems and APIs, enabling seamless data exchange and automation.

**Collaboration and Sharing**: COSMOS includes collaboration features that allow users to work together on data analysis projects. Users can share datasets, visualizations, and reports with team members, facilitating collaboration and knowledge sharing. The software provides version control and tracking capabilities to keep track of changes and revisions made by different users. Users can leave comments, annotations, and feedback on shared content, promoting communication and collaboration.

Genesys Cloud CX 1

Genesys Cloud CX 2 Digital

Genesys Cloud CX 2 Digital + Voice

Genesys Cloud CX 3 Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Latitude by Genesys

COSMOS

Debt Collection Software, also called Accounts Receivable Management (ARM) software, supports the needs of agencies and lenders by providing business process automation, compliance assurance, and other features essential to orderly and effective collections efforts.

Debt Collection

Real Business Software

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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COSMOS

Overview

What is COSMOS?