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Crestron Mercury

Crestron Mercury

Overview

What is Crestron Mercury?

Crestron, headquartered in New Jersey, offers the Crestron Mercury line of conference phones, a tabletop solution providing voice capabilities along with other collaboration features for the conference room.

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Recent Reviews
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Product Demos

Crestron Mercury Demo with VSGi

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Product Details

What is Crestron Mercury?

Crestron Mercury Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
September 08, 2022

Crestron Mercury is great for incorporating video solutions into small to medium sized conference rooms

Verified User
Technician in Information Technology
Research Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use it in our small to medium size conference rooms to provide a simple Bring Your Own Device solution to making video calls and displaying presentations. Since we have migrated from Skype to Teams, and since the hybrid work model is becoming more the norm, the Mercurys fill the need for video integrated meeting rooms.
Pros and Cons
  • The interface is simple to use and intuitive
  • The speaker and mic provide ample coverage
  • Everything you need for a basic conference room is included
  • Camera functionality
  • there is no option for PTZ cameras
Likelihood to Recommend
It is well suited for small to medium sized conference room where video calls with your own device can be utilized. The Mercury essentially allows you to use any communication platform that you currently are using on your own devices. Works well as a stand alone speaker phone as well.
Most Important Features
  • Plug and play for your own device
  • video capabilities
  • phone capabilities
Return on Investment
  • It has allowed us to continue with hybrid working with remote customers or workers still working from home
  • being able to use my own device in a conference room for video calls help bring back together the workforce that has been able to return to the office onsite with those who are not.
  • Reduced travel when fully functioning options like are a great solution for meetings.
Alternatives Considered
The Poly can use any video platform, but you have to pick only one. You do not have the ability to BYOD and use a different platform. Both the camera unit and the controller are connected to your network separately and sometime come un-paired and will not "speak" to each other and must be reset.
Other Software Used
Users and Roles
1000
All lines of our business, all levels of management
Support Headcount Required
3
General audio visual technical skill are all you need to use and help users with the Crestron Mercurys. To support the devices with configuration and managing in the XIO cloud general IT skills are needed.
Business Processes Supported
  • BYOD
  • Video
  • Wireless display (AirMedia)
Innovative Uses
  • When someone not on site is able to log in and display to the units. As long as they are on our network anywhere in the world they can share with us.
Future Planned Uses
  • We will continue to use it for video conferencing in small to medium rooms.
Likelihood to Renew
9
Ease of use and simple features. Intuitive user interface.
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