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Crestron XiO

Crestron XiO

Overview

What is Crestron XiO?

Crestron, headquartered in New Jersey, offers Crestron XiO, an Internet of Things (IoT) device management platform which provides automated hardware patching and firmware updates, device connectivity and condition monitoring, and analytics platform for tracking device usage.

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Recent Reviews
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Pricing

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API Access

$1.00

Cloud
Per Room Per Month

Endpoint Management

$3.00

Cloud
Per Room Per Month

Support

$4.00

Cloud
Per Room Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Crestron XiO?

Crestron XiO Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
September 13, 2022

All My Devices in One Place

JJ
Jill Jung
Conference Room Tech Specialist/IT Support
UL Solutions (Research, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use XiO to manage 145 devices that we have on our network around the world. I manage our AM-200, AM-300, AM-3200, AM-3200-WF, and Mercury devices. XiO allows me to see what devices are off-line so I can troubleshoot for issues before the customer discovers a problem. I can manage different group settings by their locations. And I can schedule recurring nightly reboots and firmware updates when it is convenient for me.
Pros and Cons
  • Scheduled re-boots and updates
  • I like the way the hierarchy can be set up
  • individually customizable group settings within the hierarchy
  • I like the capability of setting up background images for brand promotion or employee information
  • I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
  • It would be nice to be able to link the IP address listed directly to their devices.
  • Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.
Likelihood to Recommend
XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem.
Crestron XiO Feature Ratings
Internet of Things (5)
60%
6.0
IoT Device Management
80%
8.0
Device Security
70%
7.0
IoT Data Management
80%
8.0
IoT Analytics
70%
7.0
IoT Integration
N/A
N/A
Return on Investment
  • being able to manage all my devices remotely saves us time/money
  • XiO reduces the need to have someone on-site/in person to manage my devices
Other Software Used
TeamViewer, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Microsoft Teams
Users and Roles
1
IT and Audio Visual
Support Headcount Required
1
IT and audio visual skills.
Business Processes Supported
  • remote management
  • time savings
  • being pro-active for troubleshooting
Likelihood to Renew
10
XiO is a necessity when managing the large number of device our company has.
Products Replaced
No
Key Differentiators
  • Product Features
  • Product Usability
Evaluation Lessons Learned
I was not involved in the selection process. I would have like to view and compare other similar options.
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