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Crosstel

Crosstel

Overview

What is Crosstel?

Crosstel is a Telecom software company, and has designed and developed many applications required for service providers, long distance carriers, and wireless operators. Crosstel products include carrier management systems, billing and provisioning systems, troubleshooting systems, customer service systems, and small…

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Product Details

What is Crosstel?

Crosstel is a Telecom software company, and has designed and developed many applications required for service providers, long distance carriers, and wireless operators. Crosstel products include carrier management systems, billing and provisioning systems, troubleshooting systems, customer service systems, and small applications used by its customers to help provide Telecom services.

Telephone billing and provisioning system

Providers can use Crosstel’s state billing and provisioning system, with multiple switches, the system handles all special services including 911, cname, location services, and directory enquiry at the back end.

The service order tracking system and trouble ticket management system allows a CSR to be able to handle any customer complaint from
their own portal. The solution Integrates with other billing systems, such as utility and cable, creating one single invoice for all services.

The vendor presents the system as neat, user friendly, and receives many compliments from customers. For service providers in any capacity, Crosstel’s billing and provisioning system provides and supports:
  • Call routing and management system for carriers, wireless operators, and service providers
  • Intelligent call routing. Up to two millions combinations. Special routing and rating for wireless calls
  • Automatic fraud detection and prevention
  • Up to the minute carrier reconciliation.
  • Inbound and outbound 1-800 call handling
  • Traffic visibility and statistics
  • Revenue assurance and call rating in many combinations (LATA,OCN,NPA .. etc.)
  • Local / remote management.
  • Most efficient LCR. Any number of carriers / routes. Immediate, dynamic CDR with several useful fields
  • Several network combinations and reporting

Crosstel Professional Services

Crosstel also provides a range of services in communications. These include:


Wholesale business and residential digital phone service.

- Created for small cable companies, utility companies, or municipalities wanting to offer telephone services
- Crosstel completes the back end of the service, and allows the service to be sold under the customer’s brand at their price
- No need to invest in any network, hardware, or software–Crosstel does the work
- These wholesale customers can have any amount of subscribers. Start low, and grow
- Crosstel infrastructure built with networks, switches, signaling, and nodes.
- All special services (interconnect agreements, and long distance connection)
- Customer portal providing details about their traffic visibility, rated calls by hourly, daily, weekly, and monthly details
- Fraud protection, carrier reconciliation, traffic statistics, and least cost routing can all also be provided


Managed network operation center

- Crosstel provides first level support, such as alarms, monitoring, and first level maintenance on nights, weekends, or holidays,
to service companies using servers and nodes.
- Crosstel can monitor telephone networks, utility networks, data centers, switches, servers, nodes, routers, and many others
All services can be customized and tailored to suit the user's needs.

Crosstel Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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