Customer Happiness Index

The Customer Happiness Index (CHI) is an AI analytics tool developed by Lynx Analytics. According to the vendor, it aims to improve decision-making by predicting key business outcomes and providing timely insights. CHI is suitable for small, medium, and large enterprises across various industries such as retail, telecommunications, banking and insurance, and life sciences & healthcare. It is particularly targeted towards business analysts, data scientists, and decision makers seeking to enhance their data analysis capabilities and drive better outcomes.