TrustRadius: an HG Insights company

DataMotion Direct Secure Messaging

Score7.8 out of 10

4 Reviews and Ratings

What is DataMotion Direct Secure Messaging?

DataMotion's API and pre-built Direct Secure Messaging solutions aim to enable healthcare providers, payers, vendors, HIEs and patients to experience frictionless and secure health information exchange. By taking the familiar structure of email and enhancing it with sender and recipient identity validation, message encryption and delivery notifications, the vendor offers a method to send and receive Direct Messages while complying with HIPAA and ONC rules.

To support integration with mobile health apps, EMRs, and patient portals, DataMotion offers an array full lifecycle Direct Secure Messaging APIs. To promote quick and easy integration, robust documentation, SDKs, and sample code are available.

Key Features:
  • Co-branded Community Web Portal
  • Integration with federated Healthcare Provider Directories (HPD)
  • Complete API suite for secure messaging, provisioning, and HPD search
  • Mobile friendly interface for on-the-go Direct Messaging
  • Detailed logging, tracking and reporting
  • Adaptation to population health and large-scale operations
  • DirectTrust™ Accredited and Drummond Certified technology
The vendor states that 1000's of ambulatory providers and over 100 EHR vendors, health systems and HIEs use DataMotion to exchange clinical data on and off the DirectTrust network.

Categories & Use Cases

Media

Screenshot of DataMotion offers a self-service customer center for all trial-users and customers. Here, users can access their DataMotion products and free trials, find answers to frequently asked questions, view documentation and get support.
Screenshot of The DataMotion Direct Messaging portal is where users can log into their DataMotion Direct Secure Messaging accounts, access the DataMotion healthcare provider directory, send and receive Direct Messages, and more.
Screenshot of DataMotion Direct Secure Messaging customers can access their accounts from anywhere using the mobile-optimized DataMotion Direct Messaging portal. It also supports POP3 for use with any mobile or desktop email client.

1 / 3

Screenshot of DataMotion offers a self-service customer center for all trial-users and customers. Here, users can access their DataMotion products and free trials, find answers to frequently asked questions, view documentation and get support.

Who Buys & Uses DataMotion Direct Secure Messaging

DataMotion Direct Secure Messaging Reviews

What users are saying about DataMotion Direct Secure Messaging.
View all DataMotion Direct Secure Messaging reviews

Recommend DataMotion for quick and secure messaging.

Incentivized
courtney reinard
administrative assistant in Customer Service at pediatric dentistry of lewisburg (1-10 employees)

Use Cases and Deployment Scope

We have been utilizing DataMotion at our practice for a couple of years now. We have never had any issues with other offices receiving the information we send over via email. It is an easy, secure way to send information while being HIPAA-compliant. Our dental practice sends many x-rays over.

Pros

  • Sending secure messages.
  • Making it easy for other offices to access.
  • Sending messages quickly.

Cons

  • keeping messages longer.

Return on Investment

  • Positive-sending messages securely.
  • Positive-staying HIPPA compliant.

Usability

Alternatives Considered

Solutionreach

Otsuka OPAF.

Verified User
Professional (501-1000 employees)

Use Cases and Deployment Scope

I used the Data Motion Direct Secure Messaging platform to access a portal used by Otsuka and the associated OPAF (Otsuka Patient Assistance Foundation). The business problem addressed is the need for patients or potential patients to send secure messages to OPAF administrators. The scope of my use case is as an end user (a patient).

Pros

  • Allows me to save drafts (in case I’m not ready to send).
  • Allows me to appropriately route my message.
  • Allows me to adequately voice my opinions or concerns with ample free text space.

Cons

  • The account setup process was initially very laggy; I’d like that to be optimized.
  • There should be a dashboard with icons that enable users to initiate tasks easily (sending messages, viewing unread messages, etc).
  • Ideally there should be a brief FAQ so that users can get acclimated to the system.

Return on Investment

  • Able to send first secure message to OPAF.
  • Secured PHI for myself, as well as hundreds and thousands of others.

Usability

Other Software Used

Google AI Studio