Name: DataOceans Oceanus
Author: DataOceans

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Emissions Management

Online Notary

Enterprise

Accounting

Anti-Money Laundering (AML)

CTRM

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Authorization

Cloud Storage

Component Content Management

Data Deduplication

Data Governance

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

M2M Application Development

Managed Print

Managed Private Cloud

Managed Public Cloud Infrastructure

Network Performance Monitoring

Output Management

Relational Database Management Systems

Sensitive Data Discovery

Service Virtualization

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Cleansing

Data Management

Digital Experience Intelligence

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Sales Engagement

Sales

Data Loss Prevention

Security Information and Event Management (SIEM)

Security

Banking

Car Rental

Church Management

Home Health Care

Intelligent Document Processing

Retail Execution

Vertical-Specific

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Oceanus, developed by DataOceans, is a Customer Communications Management (CCM) platform that enables organizations to deliver personalized and impactful customer communications across multiple channels. It helps businesses unlock data from their existing systems to simplify communication production and drive digital adoption.

## Key Features

**Powerful Omni-Channel Communications**: Oceanus enables organizations to interact with customers through various channels, including web portals, email, print and mail, and SMS/text messages. This allows businesses to deliver messages in ways that are most convenient to their customers.

**Centralized Data Through Integration**: Oceanus seamlessly integrates with existing systems, allowing businesses to bring data into the platform and control all communications in one secure place. This eliminates data silos and enables strategic automation and personalization of communications.

**Intuitive Self-Service Content Management**: Oceanus provides business users with user-friendly self-service tools to update and create templates for letters, legal notices, and statements. No IT assistance or coding is required, streamlining the review and approval process with role-based access rights and automated workflows.

**User-Friendly Portal for Customers**: Oceanus offers a customer-centric portal that can be customized or built from scratch. The portal allows customers to enroll, manage information, interact with personalized messaging and alerts, make and manage payments, select delivery preferences, and capture e-signatures.

**Safe, Secure, and Audited**: The Oceanus platform is SOC2 Type2 Audited, PCI Level 1 Audited, and compliant with HIPAA mandates. It ensures the safety and security of customer data.

**Compliance Hub**: Within Oceanus, the Compliance Hub simplifies the process of updating letters, legal notices, and statements to meet regulatory demands. It reduces human errors, avoids fines and fees, and improves the customer experience.

**Billing Hub**: The Billing Hub in Oceanus optimizes billing communications by facilitating the creation, deployment, and delivery of statements and invoices. It simplifies the billing process, reduces customer confusion, boosts the bottom line, and facilitates customer payments.

DataOceans, headquartered in Atlanta, GA provides Customer Communications Management solutions and services that unlock data from existing legacy and business systems to create and deliver enhanced and highly personalized interactive communications, such as bills, statements, invoices, and notices from one platform.

Front is a communication hub that helps businesses keep the human touch in every interaction.

Starter

Growth

Scale

Premier

Front

Free

Basic

Professional

Zoho SalesIQ

DataOceans Oceanus

Customer Communications Management Software optimizes inbound and outbound communications to create excellent customer experiences.

Customer Communication Management

DataOceans

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Customer Communication Management Software

DataOceans Oceanus

Overview

What is DataOceans Oceanus?