Summit is Worth It!
Use Cases and Deployment Scope
I ran an independent COBRA TPA where we switched 150 clients over from the legacy system. I was involved in the build, migration, and training for the new clients. We spent 6 weeks with an implementation specialist to create an environment for COBRA, FSA, HSA, and other benefit programs.
We also were a user as a client so I have experience using from an employee experience to manage my FSA and HRA.
Pros
- Customer Service
- Training
- Problem solving
Cons
- User interface
- Written training
Most Important Features
- Easy to use
- Cloud based
- Customer support
Return on Investment
- Better efficiency
- Less customer calls
Other Software Used
ADP Workforce Now, Trakstar Perform, Wrangle
