Name: GlobalEdge by Davisware
Author: Davisware

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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GlobalEdge by Davisware is a field service management software solution designed to streamline operations and improve efficiency for commercial contractors in the service and construction industry. The software is suitable for small to large-sized companies in the commercial contracting industry, including professions such as commercial contractors, HVAC & refrigeration contractors, mechanical contractors, overhead garage door contractors, and petroleum equipment contractors.

## Key Features
**Technician Utilization Time**: According to the vendor, GlobalEdge helps optimize technician utilization time by providing real-time visibility into technician schedules, allowing dispatchers to assign jobs based on availability and proximity.

**Technician to Back Office Ratio**: The software streamlines communication and workflows between field technicians and the back office by providing a centralized platform for accessing job details, updating work orders, and real-time communication.

**Inventory Cycle Time**: GlobalEdge offers robust inventory management capabilities, allowing contractors to optimize their inventory cycle time by providing real-time visibility into inventory levels, enabling contractors to track stock levels, manage reordering, and prevent stockouts.

**Accounting**: The software integrates with accounting systems, automating tasks such as invoicing, payment processing, and financial reporting, reducing manual errors and improving accuracy.

**Parts Sales**: GlobalEdge enables contractors to efficiently manage parts sales by creating quotes, processing orders, and ensuring real-time visibility into parts availability.

**Invoicing & Payments**: The software simplifies the invoicing and payment process by automating the creation and delivery of invoices, allowing customization of invoice templates, and tracking payment status.

**Scheduling**: GlobalEdge's scheduling feature allows contractors to efficiently schedule and assign jobs to technicians using a visual calendar view, considering technician availability, skills, and location.

**Dispatching**: The software streamlines the dispatching process by assigning jobs, providing job details, and facilitating real-time communication between the back office and field technicians.

**Quoting & Estimating**: GlobalEdge helps contractors streamline the quoting and estimating process by creating professional quotes and estimates, customizing pricing based on labor and materials, and seamlessly converting quotes into work orders.

**Reporting & Dashboards**: The software provides robust reporting and dashboard capabilities, allowing contractors to gain actionable insights into their business performance by tracking metrics such as revenue, technician productivity, and inventory levels.

GlobalEdge is an enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. It is built for enterprise organizations with multiple locations or business sectors, and it enables users to
better manage and serve customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, and accounting.

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

GlobalEdge by Davisware

Enterprise Resource Planning (ERP) Systems are business management software that allows an organization to use a system of integrated applications to manage the business. ERP systems integrate development, manufacturing, sales and marketing.

Enterprise Resource Planning (ERP)

Free Inventory Management Software With GST  - Intact Abode

Davisware

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Journals and Reconciliations

Automate and synchronize ledgers and processes

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Billing Management

Access role-based billing work area, perform discrete and recurring billing

Cash and Asset Management

Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments

Travel & Expense Management

Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement

Budgetary Control & Encumbrance Accounting

Control spending at any budget level or time interval

Period Close

Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Plug-ins

A number of third-party plug-ins are available to expand the core functionality of the software.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Multi-factor authentication

User-level audit trail

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Award Lifecycle Management

Manage the life of program funding awards from initial funding to close-out

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Budgeting and Forecasting

Establish project budgets and forecast future project financials

Project Costing

Standardize, track, and control costs at all project phases

Cost Capture

Capture costs including those for procurement, financials or time and labor, including from external systems

Capital Project Management

Customer Contract Compliance

Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms

Project Revenue Recognition

Recognize project contract revenue in line with accounting policies and regulations

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

GlobalEdge

Overview

What is GlobalEdge?