A solid CRM Foundation
Use Cases and Deployment Scope
In DealCloud, we can gather all the information on portfolio companies, contacts, interactions, which we use to review how to help these companies grow, and identify the connections they need to close deals o simply to open the door and create the opportunity for a potential deal. Information can be organized systematically, and we can create custom tags to identify keys companies and contacts for the organization; which makes generating reports easier and more organized, and reports can be created based on what's needed at the moment.
Pros
- DealCloud helps you manage relationships
- In DealCloud, reports can be customized according to your needs on your own
- It doesn't just store contacts; it helps map out the firm's relationship network
- The full investment and portfolio management lifecycle can be tracked
Cons
- Improve duplicate detection
- Enable smart searches without needing to generate a report
- Generate suggested contacts for a portfolio company based on its search criteria and past history
Return on Investment
- Improving visibility into our relationships
- Centralizing institutional knowledge
- Make it easy to identify and leverage connections across the firm
- Reduce some manual work related to tracking
Usability
Other Software Used
DotAlign for Outlook, Asana