Customer engagements where the solution is 1 or 2 modules. Deloitte works well in small projects. In large projects, Deloitte does not cope well with working with other implementation partners. It would best great if they would invest in getting to know the key players (influential and non). Deloitte works across multiple industries which is a bonus.
Deloitte presented themselves as knowledgeable and really understood our customers' business. They were open to the direction the customer was willing to go with adequate risk analysis. Deloitte showed that they can handle difficult employees and customers who are not open to change and convince them the new process brings value and benefit to the table.