Name: Descartes MacroPoint for Shippers
Uploaded: 2018-02-26T14:50:46.000Z
Duration: 1 min 58 s
Description: Descartes MacroPoint for Shippers

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Development

Business Intelligence (BI)

Collaboration

Manufacturing Execution

Payment Facilitation

Quality Management

Enterprise

Accounting

Blockchain Payments

Merger and Acquisition

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

Bot Mitigation

Cloud Storage

Container Security

Data Center Outsourcing (Canada)

Data Center Power

Data Replication

Endpoint Security

Firewall

Fraud Detection

Graph Database

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Mobile Data Security

Network Performance Monitoring

Network Troubleshooting

SQL Server Performance Monitoring

Scale-Out Storage

Secure Access Control

Smart Contracts

Testing Services

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Grant Management Software

IP Geolocation

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Dialer

Sales Training

Sales

Data-Centric Audit Protection (DCAP)

Security

Aviation

Emergency Notification

Fleet Maintenance

Hospital Management

Hotel Management

Retail Analytics

Revenue Cycle Management (RCM)

Shipping

Veterinary

Warranty Management

Vertical-Specific

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### Real-Time Tracking and Updates
Users consistently praise Descartes MacroPoint for its real-time tracking and updates capabilities. They appreciate the ease of use and the ability to provide accurate and timely updates to customers. The real-time tracking feature allows for better visibility and automation in tracking and tracing shipments, ultimately streamlining operations and enhancing customer satisfaction. While some users mention minor issues like delays in updates or interface tweaks, the overall sentiment remains positive towards the real-time tracking and updates functionality of Descartes MacroPoint.

### Load and Freight Tracking
Users consistently highlight Descartes MacroPoint's load and freight tracking as a key strength, emphasizing its accuracy, ease of use, and real-time updates. The platform's ability to streamline tracking processes, provide accurate location information, and reduce manual tracking efforts is widely appreciated by users. While some users suggest minor improvements such as more frequent updates for short-distance loads, overall, Descartes MacroPoint's load and freight tracking functionality is well-regarded for enhancing operational efficiency and customer satisfaction.

### Automated and Manual Tracking Processes
Users appreciate Descartes MacroPoint's automated tracking features for providing accurate and timely updates on driver locations, eliminating the need for manual check-ins. The system's ability to offer real-time data enhances visibility and streamlines operations, allowing for better load management and improved customer service. Additionally, the capacity tool aids in carrier sourcing, fostering stronger partnerships and optimizing logistics processes.

### Carrier and Driver Management
Users generally praise Descartes MacroPoint for its efficient tracking and management of carriers and drivers. The platform's ability to provide real-time data and automate the visibility of shipments has been highlighted as a key strength by users. Additionally, the ease of tracking integrated carriers through ELD integration has been a significant benefit for businesses, leading to improved performance and reliability in tracking carriers. While some users have mentioned minor issues such as difficulty in locating truck identifiers or occasional tracking discrepancies, overall, Descartes MacroPoint is viewed positively for its carrier and driver management capabilities.

### Logistics and Dispatch Operations
Users consistently praise Descartes MacroPoint for its efficient and user-friendly logistics and dispatch operations capabilities. The platform's ability to streamline route management and provide real-time insights into fleet movements has garnered positive feedback from users. While some users express a desire for additional reporting options, overall, Descartes MacroPoint is lauded for its effectiveness in optimizing logistics and dispatch operations.

### Shipping and Delivery Management
Some users appreciate Descartes MacroPoint's shipping and delivery management features for aiding in on-time pickups and solving potential delays proactively. However, concerns have been raised regarding the tracking accuracy between pickup and over-the-road drivers. Despite these mixed sentiments, the platform's ability to streamline driver check-ins and provide in-transit alerts adds value to the overall delivery process.

### GPS and Location Services
Users generally appreciate Descartes MacroPoint's gps and location services capabilities. The platform's GPS monitoring in adjustable increments allows for efficient tracking of carriers and easy relay of information to customers. However, some users express concerns about drivers being able to hide their location, which can lead to potential inaccuracies in tracking. Despite this drawback, the majority of users find the real-time location updates and historical tracking features valuable for enhancing their logistics operations.

### Transportation Management Systems (TMS) Integration
The feedback from users regarding Descartes MacroPoint's integration with transportation management systems (TMS) is generally positive. Users find the integration process to be smooth and efficient, allowing for easy tracking and management of loads within their TMS. Some users express a desire for further integrations with different TMS platforms to enhance their overall experience. The consensus leans towards the effectiveness and convenience of Descartes MacroPoint's TMS integration capabilities.

### Mobile and Application-Based Tracking
Opinions vary regarding Descartes MacroPoint's mobile app and application-based tracking capabilities. While some users praise the convenience and accuracy of tracking shipments in real-time, others express concerns about occasional inaccuracies and the need for drivers to download the app. The simplicity of installation and the ability to access GPS locations easily are highlighted as significant advantages, contributing to improved competitiveness for companies utilizing the service. However, issues with slow application loading times and automatic updates causing occasional errors are noted as areas for improvement. Despite these mixed reviews, the overall consensus leans towards the positive side, with users appreciating the efficiency and time-saving aspects of Descartes MacroPoint's mobile and application-based tracking features.

### Customer Communication and Updates
Users consistently highlight Descartes MacroPoint's customer communication and updates as a valuable tool for streamlining interactions with customers and suppliers. The platform's ability to provide real-time updates and accurate information is praised for reducing unnecessary communication and enhancing overall visibility. While some users mention minor drawbacks such as cost and customization challenges, the general sentiment leans towards positive experiences with improved communication efficiency. The platform's integration capabilities with customers' tracking systems are also noted as a significant benefit, further enhancing the communication process.

### Problem Solving and Issue Resolution
Users consistently praise Descartes MacroPoint for its robust problem-solving features, highlighting its ability to swiftly identify and address issues before they escalate. The platform's intuitive interface and seamless integration with logistics solutions enable timely reporting and facilitate effortless issue resolution. While occasional technical glitches may arise, users appreciate the responsive and efficient support provided by Descartes' tech team. Additionally, the application's advanced mapping capabilities and customizable reporting tools empower users to proactively tackle challenges and ensure smooth operations.

1. Inaccurate driver location reporting: Some users have mentioned that the driver location may be inaccurately reported as arrived when they are still fairly close, which can cause confusion and delays in coordination.

2. Lack of detailed map and address information: Several users have requested a more detailed map and the ability to see the exact address of the driver's location, especially when they make stops. This would provide better visibility and help in coordinating logistics effectively.

3. Limited customization options and outdated interface: Users have expressed their desire for more colors and customization options in the program, as the all white and black interface can become monotonous over time. They feel that an update to the design would enhance user experience.

Users commonly recommend the following about MacroPoint and Descartes:

1. Users suggest understanding the integration process before using MacroPoint, as it is important to familiarize oneself with how MacroPoint integrates with your own logistics solution. 

2. Users appreciate the ease of use and user-friendly nature of MacroPoint. They find it very easy to integrate into their existing systems and operations. Additionally, users praise Descartes for simplifying integrations and improving load visibility, making it a valuable tool for tracking shipments in the trucking industry.

3. Users highly recommend Descartes MacroPoint for its reliability, visibility, and ease of use. They appreciate the support provided by the company and are satisfied with the overall customer service levels. Moreover, users suggest considering MacroPoint for tracking needs as it is successfully marketed among drivers in the industry.

As alternatives to MacroPoint, users suggest exploring Fourkites and 10-4 for tracking shipments.

Descartes MacroPoint is a transportation visibility solution that offers end-to-end visibility throughout the transportation journey. According to the vendor, it is designed to track and monitor shipments in real-time, enabling better decision-making, improved customer service, and increased operational efficiency. This product is said to cater to companies of all sizes, ranging from small businesses to large enterprises. It is utilized by shippers, freight brokers & 3PLs, carriers, and various professionals in the transportation & logistics industry, as well as the retail industry.

## Key Features

**Real-time Visibility**: According to the vendor, the product provides real-time visibility of shipments throughout the transportation journey, allowing companies to track and monitor their shipments in real-time. This feature is claimed to enable better decision-making based on up-to-date information and improve customer service by providing accurate and timely information to customers.

**Analytics & Intelligence**: The vendor claims that the product offers advanced analytics and intelligence capabilities, providing accurate and actionable data from ocean carriers and ports. This feature is said to enable better forecasting and decision-making based on data insights, helping to identify exceptions and potential issues before they happen.

**Capacity Sourcing**: According to the vendor, the product provides an intelligent way to source and secure carrier capacity, helping companies find the right carriers for their shipments. This feature is claimed to streamline the process of finding and booking carriers, improving efficiency and reducing costs in the capacity sourcing process.

**Dock Appointment Scheduling**: The vendor states that the product helps optimize dock doors and manage inbound deliveries by enabling efficient scheduling of delivery time slots. This feature is said to reduce wait times and bottlenecks at the warehouse, improving warehouse efficiency and inventory turnover.

**Advanced Ocean Visibility**: The vendor claims that the product combines terminal, port, and ocean carrier data into a single stream of actionable insights, providing comprehensive visibility of ocean shipments. This feature is said to help companies track and monitor their ocean cargo in real-time, enabling better decision-making and risk management in ocean freight.

**Temperature Tracking**: According to the vendor, the product offers advanced temperature tracking capabilities, helping manage temperature-controlled loads effectively. This feature is claimed to allow companies to maintain the quality of temperature-sensitive shipments and ensure compliance with temperature regulations and standards.

**Tender Automation**: The vendor states that the product automates the process of tendering carriers for shipments, standardizing and automating communication with carriers. This feature is claimed to reduce administrative workload and improve efficiency, streamlining the tendering process for faster order-to-cash cycles.

**Workflow Automation**: According to the vendor, the product automates the shipment lifecycle to improve efficiency and reduce costs by standardizing and automating business processes. This feature is said to help companies manage shipments more effectively, increasing operational efficiency and reducing manual tasks.

MacroPoint is a real-time supply chain visibility platform and software solution from Descartes Systems Group. It offers a clear real-time picture of freight, shipping and third-party logistics operations, backed by exhaustive data and performance insights from Descarte's global carrier network.

Descartes MacroPoint

Supply Chain Visibility

Descartes (TSX:DSG) (Nasdaq:DSGX) is a global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes' B2B network, the Global Logistics Network, integrates more than 35,000 trading partners to our cloud-based Logistics Technology Platform to unite their businesses in commerce. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.

Descartes Systems Group

Measuring the Total Cost of Visibility for 3PLs and Brokers

Measuring your Total Cost of Visibility for 3PLs and Brokers

Please visit http://www.MacroPoint.com/TCV/ to download the white paper.

The true cost of tracking your freight depends on not just pricing, but also a combination of several factors that determine your Total Cost of Visibility (TCV).
 
Understanding your TCV starts with network effectiveness, which measures the percentage of shipments that can be tracked in real-time using an automated system versus the percentage of shipments that must be tracked manually or not at all. Because no solution can fully automate visibility for all of your shipments, it is important to understand the average network effectiveness of each provider when comparing pricing.

How Carriers Connect with Descartes MacroPoint

Learn how to get connected to our carrier visibility network with your TMS, ELDs or smart phones. Setup is easy, that's why over 160,000 carriers and millions of drivers have selected Descartes MacroPoint as their trusted partner in providing secure customer visibility.

Descartes MacroPoint Capacity Matching for Freight

Descartes MacroPoint™ automatically matches available capacity from your trusted carrier network to open customer loads. If no trucks are available, Descartes MacroPoint™ can exponentially expand your trusted carrier network with verified capacity from the industry-leading capacity co-op.

Descartes MacroPoint for Logistics Service Providers

We want to help you meet your customers’ visibility demands and simplify your workflow. By eliminating check calls through real-time tracking and automated alerts, MacroPoint enables you to make the best use of your time while maintaining top-quality service for your customers.

Descartes MacroPoint for Shippers

What if your logistics division could view, analyze, predict and communicate the status of any shipment in real time? MacroPoint enables your team to do just that, dramatically improving their ability to manage supply chain disruptions, increase on-time delivery performance and minimize carrier detention fees.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Descartes MacroPoint

Overview

What is Descartes MacroPoint?