Name: DHC VISION
Author: DHC Business Solutions GmbH & Co. KG

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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DHC VISION is a software solution designed for highly regulated industries. According to the vendor, it offers a range of modules and functionalities to digitize and streamline quality management, compliance, and information security processes. The product is suitable for companies of all sizes, including pharmaceutical and biotechnology companies, medical device manufacturers, chemical manufacturers, financial institutions, and energy and utilities companies.

## Key Features

**SOP CONTROL**: According to the vendor, the product allows for the digital management and control of specification documentation. It offers secure, traceable, and compliant processes for the creation, review, approval, and training of standard operating procedures (SOPs). The solution seamlessly integrates with other quality processes and allows for the direct upload and attachment of necessary documents to the process.

**TRAINING**: The vendor states that the product provides a seamless integration of training compliance into SOP management. It offers digital processes for training, verification of successful learning at the end of SOP Closed Loop processes, tracking and monitoring of training progress and completion, and integration with other quality processes for comprehensive compliance management.

**LEARNING SUCCESS**: According to the vendor, the product verifies successful learning at the end of SOP Closed Loop processes, ensuring that learning objectives are met and understood by employees. It provides real-time feedback on learning outcomes and supports the continuous improvement of training programs.

**CAPA**: The vendor claims that the product automates the control of Corrective and Preventive Actions (CAPA) with comprehensive management of CAPA processes. It ensures that no action is forgotten until fully implemented and offers workflow automation for efficient CAPA handling. The solution also integrates with other quality processes for holistic compliance management.

**DEVIATION**: According to the vendor, the product enables systematic and controlled documentation, analysis, and resolution of non-conformities to improve quality and compliance. It offers digital deviation processes with best-practice workflows and involves relevant stakeholders in the handling process. Real-time monitoring and tracking of deviation status and progress are also provided.

**COMPLAINTS**: The vendor states that the product allows for the controlled management of complaints from customers, suppliers, or internal processes to ensure compliance with regulatory requirements. It offers a secure and traceable complaint handling process and integrates with other quality processes for comprehensive compliance management. The solution also maintains a high degree of regulatory (process) security.

**CHANGE**: According to the vendor, the product implements system processes for precise management and communication of changes, covering changes of any kind from initiation to completion. It ensures full traceability and control of change processes, integrates with other quality processes for holistic compliance management, and supports efficient change management while reducing risks.

**AUDIT**: The vendor claims that the product enables entirely digital and user-friendly audit processes that are indispensable for an integrated management system. It seamlessly integrates with other quality modules, provides real-time information and dashboards for monitoring and decision-making, and generates comprehensive reports and analytics for audit management.

**POLICIES**: According to the vendor, the product allows for the digital creation, maintenance, and communication of company policies and procedures with secure, controlled, and traceable processes. It ensures compliance with regulatory requirements and integrates with other quality processes for comprehensive compliance management. The solution also facilitates efficient management and distribution of policies across the organization.

DHC Vision is a business process management offering that combines multiple key business process management functionalities, specifically document management, process modeling and analysis, and enterprise architecture.

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Application - Infrequent

Application - Input-Only

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Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company.

BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.

Business Process Management (BPM)

DHC Business Solutions GmbH & Co. KG

Process Engine

Process designer

Web-based tool for creating and customizing web process models

Process simulation

Evaluating model performance with real data, and optimizing

Business rules engine

Business rules engine allows non developers to change business logic in a model

SOA support

Support for reusable services to be built into process design

Process player

Step-by-step analysis of model to validate business rules

Support for modeling languages

Support for modeling languages like BPML, BPEL, and BMMN.

Form builder

Model execution

Ability to execute model and build code without programming skills

Collaboration tools allowing BPM experts to collaborate on model design

Social collaboration tools

Social tools for discussion threads, wikis, enabling decision making

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Content Management Capabilties

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

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DHC VISION

Overview

What is DHC VISION?