Name: Direktzu
Author: Diskurs Communication

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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Distributed by Diskurs Communication GmbH, Direktzu is a moderated digital dialogue platform designed to facilitate constructive online discussions and engagement on various topics. This solution is suitable for companies and organizations of all sizes, including corporations, government entities, and non-profit organizations. According to the vendor, Direktzu is utilized by professionals in government and public administration, corporate organizations, non-profit organizations, human resources, as well as communications and public relations.

## Key Features

**Many-to-One® Dialog**: According to the vendor, Direktzu offers a Many-to-One® dialog feature that enables effective communication with a large number of participants. Participants can provide feedback on predefined topics or create their own content and questions. The platform incorporates technical filtering, moderation, and voting to identify the most relevant topics based on the majority's input.

**Permanent Online Dialog**: Direktzu provides a platform for permanent and constructive online dialog on various topics. It allows municipalities, political organizations, and societal groups to engage in ongoing discussions with their target audiences. The platform promotes transparency, participation, and the exchange of ideas, feedback, and opinions, as claimed by the vendor.

**Employee Dialog**: Direktzu offers a structured online dialog platform for companies to engage in strategic discussions with their employees. It facilitates knowledge sharing and collaboration between employees and top management. The platform aims to uncover improvement potentials, address concerns, and gain employee trust for change processes, according to the vendor.

**Expert Dialog**: Direktzu provides experts in specific fields with the opportunity to engage in public and constructive discussions on various topics. It allows experts to openly share their knowledge, insights, and opinions. The platform encourages collaboration and the exchange of ideas among experts and the public, as stated by the vendor.

**Interactive Platform**: According to the vendor, Direktzu's interactive platform enables users to provide feedback on predefined topics or create their own content and questions. The platform incorporates technical filtering, moderation, and voting to identify the most relevant topics based on the majority's input. It allows for scalability, making it possible to engage in direct exchanges with a large number of participants.

**Customizable Layout**: Direktzu offers customizable platform layouts to match the corporate design of companies and organizations. According to the vendor, the platform can be tailored to reflect the branding and visual identity of the user's organization, creating a consistent and cohesive user experience.

**Self-Service Templates**: Direktzu provides self-service templates for quick and easy platform setup. Users can choose from pre-designed templates to streamline the platform configuration process. According to the vendor, this feature allows for faster implementation and reduces the need for extensive technical support.

**Reporting and Analytics**: Direktzu offers reporting and analytics features to track and analyze the platform's performance. Users can generate reports to gain insights into user engagement, topic popularity, and overall platform activity. According to the vendor, this data helps organizations measure the success and impact of their dialog initiatives.


Essential

Advanced

Complete

FluentCloud

Quick Start

MessageMedia SMS

Direktzu

Companies offering UCaaS (Unified Communications as a Service) present a combination of a software platform and outsourcing of responsibility for enterprise messaging, voice, conferencing, and (fairly well) all communication technology, primarily to prevent front-loading of costs and gain cost-control thereafter, and also to provide users with a standardized, reliable service.

Unified Communications as a Service (UCaaS)

Diskurs Communication

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

Business SMS/External Messaging

Online Fax

Ability to send and receive faxes over the internet

Voicemail Transcription

AI-powered voice-to-text transcription of voicemails

Mobile apps

Mobile app for iOS

Mobile app for Android

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

High quality audio

High quality audio connection is consistently available, with few or no interruptions.

High quality video

High quality video connection is consistently available, with few or no interruptions.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

Record meetings / events

Meetings and webinars can be recorded for playback.

Screen Sharing

Features related to remote screen sharing capabilities.

Desktop sharing

Presenters can remotely share a view of their desktop with attendees.

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

Centralized communications management

All voice, chat, and video features can be managed from one central platform.

Team messaging

Team members can send each other messages.

Team document sharing

Documents can be shared with other team members.

Call and meeting analytics

Analytics and reporting are available about both calls and meetings.

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Unified Communications as a Service (UCaaS) Solutions

Direktzu

Overview

What is Direktzu?