Dispense

Dispense is a cannabis dispensary CRM (Customer Relationship Management) software that, according to the vendor, helps cannabis retailers manage their operations, marketing, and customer relationships in one platform. It is designed to cater to dispensaries of all sizes, from privately-owned local stores to multi-state operators (MSOs). Professionals and industries such as cannabis retailers, dispensary owners and managers, cannabis delivery services, cannabis ecommerce businesses, marketing and operations managers, as well as both multi-state and single-state operators (MSOs and SSOs) can utilize this software.

Key Features

Dispensary Ecommerce: According to the vendor, Dispense allows users to create a custom online eCommerce website for their cannabis dispensary. It provides powerful tools for customer retention, sales driving, and day-to-day operations management.

SEO Menu: Dispense offers an SEO optimized eCommerce menu for dispensaries, with dynamic titles, descriptions, and URL structures for improved search engine visibility. The vendor claims that it provides a better user experience with clean links and faster loading times.

Cannabis Dispensary Kiosk Ordering: Dispense enables in-store kiosks for self-service ordering, allowing dispensaries to enhance operational efficiency and revenue. The vendor states that users can customize scheduling and capacity management according to their needs.

Cannabis Drive Thru: Dispense offers convenient and contactless cannabis drive-thru ordering, according to the vendor. Custom scheduling and capacity management features help prevent overcrowding, while efficient communication through QR scanning ensures an improved customer experience.

Marijuana Delivery Software: Dispense provides an integrated delivery management solution for dispensaries, according to the vendor. It offers efficient order management, clear delivery zones and fees, and integration with delivery partners for real-time tracking and updates.

In-store, Pickup & Delivery for Cannabis Dispensaries: Dispense allows contactless ordering with support for multiple order types, including in-store pickups, curbside pickups, delivery, walk-ups, and kiosk ordering. The vendor claims that customizable scheduling and queue management features enhance the customer experience.

Offers, Discounts, and Deals: Dispense offers an easy-to-use engine for creating and managing discounts and deals. According to the vendor, users can create various types of promotions, including promo codes, minimum spend, item-level discounts, buy X get Y deals, BOGO discounts, and more.

Dispensary Management System Software: Dispense provides an all-in-one app for running a cannabis dispensary business. It includes features such as order management, inventory management with product sync from POS, customer directory for insights into buying patterns and preferences, staff management with customized permissions, and configurable settings.

Analytics: Dispense offers a cannabis analytics dashboard for data-driven decisions. Users can access sales data overview, sales breakdown by item and category, ecommerce analytics for conversion funnel statistics, and customer insights. According to the vendor, users can export and own the data for further analysis and campaign management.

Dispensary CRM: Dispense provides a cannabis CRM for better customer relationships. It offers customer insights, chat history, data export, and integration with POS for seamless customer data synchronization, according to the vendor.