Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Education

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Corporate Social Responsibility (CSR)

Desktop Publishing

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Enterprise

Accounting

Investor Relations

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Build Automation

Cloud Storage

Continuous Delivery

Converged Infrastructure

Data Center Cooling

Data Fabric

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Threat Intelligence

Value-Added Resellers (VARs)

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audio Editing

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Press Release Management

Product Information Management (PIM)

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Quote to Cash

Sales Coaching

Sales

Cloud Infrastructure Entitlement Management

Security

Apparel

Chargeback Management

Dental

Financial Services CRM

ID Card

Internet of Medical Things

Nonprofit Fundraising

Oil and Gas

Vertical-Specific

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DocuWare

Alfresco

Hyland

M‑Files

MFiles

SAP NetWeaver BPM

OpenText Documentum

OpenText

OnBase

OpenText Content Suite Platform

Dashpivot - By Sitemate

Sitemate

Aurea Process

Aurea

Helping users manage any type of documentation, DITAworks from instinctools utilizes the entire potential of the DITA standard, supporting documentation processes through the entirety of its lifecycle: from modeling through creation to publication.

Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.

Business Starter

Business

Business Plus

Enterprise Plus

Enterprise Advanced

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

Plan 1

Plan 2

Office 365 E3

Microsoft SharePoint

DITAworks

Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead.

According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows:

-Capture: Create, obtain and organize information.
-Manage: Process, modify and employ information.
-Store: Temporarily back up frequently changing information in the short term.
-Preserve: Back up infrequently changing information in the medium and long term.
-Deliver: Provide clients and end users with requested information.

ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.

Enterprise Content Management

DITAworks XTM integrated translation process demo

Instinctools

This video tutorial provides you with an overview of DITAworks functionality.

Features related to managing business content and transactional content for enterprises.

Content capture & imaging

The system supports the digitization of content.

File sync, storage & archiving

Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

Document management

Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

Records management

Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.

Content search & retrieval

Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

Enterprise content collaboration

ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

Content publishing & creation

Supports the publishing of content to web pages or other avenues leading out of the enterprise.

Security, risk management & information governance

Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

Contract lifecycle management

ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle  (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

Automated workflows

Automated workflows include contract management, invoice processing, etc.

Artificial intelligence

Artificial intelligence and natural language processing help automate document classification

Mobile support

Integration

Integration with 3rd-party systems like ERP, SCM, or CRM

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DITAworks

Overview

What is DITAworks?