Name: Divalto weavy
Author: Divalto

Help Desk

Web and Video Conferencing

Customer Support

Feature Management

Functional Testing

Mind Mapping

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Dropshipping

Enterprise Search

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printers

3D Printing

Business Process Automation

Cloud Storage

Configuration Management

DevSecOps

Disk Cloning

Fraud Detection

IT Professional Services

Integration Platform as a Service (iPaaS)

Interoperability

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Remote Monitoring and Management

SaaS Backup

Scale-Out Storage

Server Virtualization

Static Application Security Testing (SAST)

Storage Area Network

Test Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Event Management

Marketing Attribution

Marketing Automation

Search Marketing Intelligence

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Secure Service Edge (SSE)

Security

Car Rental

Construction Accounting

Direct Secure Messaging

Home Health Care

Hospital Management

Medical Office EMR & EHR

Population Health Management

Veterinary

Vertical-Specific

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Divalto weavy is a CRM software designed specifically for SMEs and ETIs (intermediate-sized businesses), according to the vendor. This solution caters to the needs of sales professionals, marketing professionals, customer service professionals, and field service technicians across various industries including manufacturing, distribution, retail, and services. Divalto weavy aims to streamline sales processes, enhance customer interactions, and potentially boost overall business performance.

## Key Features

**Mobile Order Taking**: According to the vendor, the mobile and tablet application allows sales representatives to take orders directly in the field. They can access the product catalog with images and videos, refer to historical data of previous purchases and orders, and generate quotes, orders, and contracts on the spot.

**Sales Pipeline Management**: The vendor claims that Divalto weavy offers a customizable sales pipeline to match specific business processes. It enables tracking and management of sales opportunities, including a budget landing feature to track budget allocation during the sales cycle. Advanced features provide data on sales progression, aiming to empower sales professionals to make informed decisions.

**Comprehensive Sales Tracking**: According to the vendor, Divalto weavy allows businesses to comprehensively track and monitor their sales activities. The software provides preconfigured key performance indicators (KPIs) for sales analysis, real-time visibility of sales revenue, and the ability to make adjustments to sales strategies. Ergonomic dashboards offer visualization of sales activities for better decision-making.

**Mapping and Geocoding**: The software includes a mapping feature that optimizes sales representatives' routes and visits, according to the vendor. It also offers geocoding capability to locate clients and prospects on a map. Additionally, it calculates travel time between appointments, aiming to facilitate efficient scheduling. In case of cancellations or rescheduling, Divalto weavy automatically regenerates visits to ensure smooth operations.

**Instant Travel Time Calculation**: According to the vendor, Divalto weavy provides instant calculation and display of travel time between appointments on team agendas. This feature can assist sales representatives in planning their day effectively and optimizing their time. The precise mapping tool allows them to locate clients and access relevant information, while the proximity-based functionality aims to identify nearby prospects and clients for potential business opportunities.

**Efficient Appointment Handling**: The vendor claims that the software enables efficient handling of unexpected changes in appointments. Sales representatives can quickly adapt their schedules and make necessary adjustments to accommodate new appointments or changes in existing ones. This feature aims to ensure that no opportunities are missed and customer satisfaction is maintained.

**Customizable Sales Pipeline**: According to the vendor, Divalto weavy offers a customizable sales pipeline that aligns with the specific business processes of SMEs and ETIs. This flexibility allows businesses to tailor the CRM software to their unique sales workflows, aiming to ensure optimal efficiency and productivity.

**Real-time Sales Analysis**: The vendor states that the software provides real-time analysis of sales data, allowing businesses to gain insights into their sales performance. With preconfigured KPIs and customizable reporting features, users can track progress, identify trends, and make data-driven decisions to potentially drive sales growth.

**Enhanced Customer Interactions**: According to the vendor, Divalto weavy enhances customer interactions by providing sales representatives with access to comprehensive customer information. This includes historical data, purchase history, and previous interactions, aiming to enable personalized and informed conversations that foster stronger customer relationships.

**Streamlined Sales Processes**: The vendor claims that Divalto weavy can automate various sales tasks and processes, aiming to streamline sales operations. This includes generating quotes, orders, and contracts on the spot, automating follow-ups, and providing a centralized platform for managing all sales-related activities. This feature aims to save time, reduce errors, and potentially improve overall sales efficiency.

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Copper is a customer relationship management (CRM) built as an integration into Google Apps.

Basic - Paid Annually

Professional - Paid Annually

Business - Paid Annually

Starter - Paid Annually

Copper

Divalto weavy

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Divalto

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Divalto weavy

Overview

What is Divalto weavy?