Name: DLS Hosted PBX
Author: DLS Internet Services

Customer Identity and Access Management (CIAM)

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Academic Advising

Online Learning

Education

Business Intelligence (BI)

Collaboration

File Sharing

Risk Management

Workspace Planning

Enterprise

Accounting

Digital Banking

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Configuration Management Databases

Data Collaboration

Data Lakehouse

Database Load Balancing

Enterprise Architecture Management

Fraud Detection

Hyper-Converged Infrastructure

IT Asset Disposal

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

License Management

MLOps

Managed IT Service

Network Monitoring

Network Performance Monitoring

Password Management System

Release Management

Secret Managers

Secure Email Gateway

Session Border Controllers

Virtual Private Cloud (VPC)

WiFi Hotspot

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Content Management

Creative Collaboration

Demand Generation

Digital Content Creation

Email Marketing

Marketing Analytics

Marketing Automation

Online Proofing

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales Gamification

Sales

Video Surveillance

Security

Debt Collection

Equipment Rental

Laboratory Information Management

Membership Management

Real Estate

Vertical-Specific

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DLS Hosted PBX is a cloud-based phone system designed by DLS Internet Services to provide advanced communication features and capabilities to businesses of all sizes. According to the vendor, this versatile solution is suitable for small, medium, and large enterprises across various professions and industries, including professional services, healthcare, retail, hospitality, and financial services.

## Key Features

**Caller ID Number and Name**: According to the vendor, users can see the caller's phone number and name on their phone's display, which can help them identify incoming calls and make informed decisions on whether to answer or forward the call.

**Temporary Caller ID Block (*67)**: The vendor claims that users can block their caller ID for a specific outgoing call, ensuring their privacy by preventing the recipient from seeing their phone number.

**Permanent Caller ID Block**: According to the vendor, users have the option to permanently block their caller ID for all outgoing calls, ensuring that their phone number is always kept private.

**Call Waiting + Caller ID**: The vendor states that users are alerted of incoming calls while on a call and can see the caller's phone number and name on their phone display.

**911 Emergency Calling (Nomadic)**: According to the vendor, users can make emergency calls to 911 from any location, ensuring they can contact emergency services in case of emergencies.

**Call Transfer**: The vendor claims that users can transfer an ongoing call to another extension or phone number, facilitating efficient call handling and smooth communication within the organization.

**Distinctive Ringing**: According to the vendor, users can assign different ringtones to different callers or groups of callers, helping them identify the importance or urgency of incoming calls based on the assigned ringtone.

**Return Call (*69)**: The vendor states that users can automatically redial the last incoming call they missed, saving time and effort by eliminating the need to manually dial the caller's number.

**Three-Way Calling**: According to the vendor, users can add a third party to an ongoing call, creating a three-way conversation and facilitating conference calls and collaboration between multiple parties.

**Do Not Disturb**: According to the vendor, users can temporarily disable incoming calls and notifications, allowing them to focus on important tasks without interruptions.

Lingo is a telephony and VoIP software solution from Lingo.

Small Team

Standard

Plus

Lingo

Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

Mobile

Premium

Advanced

Vonage Business Communications

DLS Hosted PBX

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

DLS Internet Services

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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What is DLS Hosted PBX?