Name: DocGem
Author: MDI NetworX

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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DocGem is an integrated document storage and workflow management system designed specifically for healthcare payers. It aims to provide a solution for securely storing and managing critical customer data. According to the vendor, DocGem is suitable for healthcare payers of all sizes, from small organizations to large enterprises, and caters to a wide range of professions and industries including health insurance companies, third-party administrators, managed care organizations, benefit administrators, and health networks.

## Key Features

**HIPAA Compliant**: According to the vendor, DocGem meets the security protocols specified by HIPAA and HITECH, aiming to ensure the protection and confidentiality of healthcare payers' critical data.

**Disaster Recovery**: The vendor claims that DocGem performs automatic regular data backups to ensure seamless data consolidation and rapid disaster recovery, aiming to minimize downtime and allow claims operations to quickly resume.

**Open Architecture**: The vendor states that DocGem features an open-ended architecture that can be customized to meet the specific requirements of healthcare payers, aiming to provide scalability and seamless integration with existing workflow systems.

**Easy Storage and Retrieval**: According to the vendor, DocGem simplifies file storage by providing a consolidated file server that supports various file types, aiming to make it quick and efficient to manage, store, and retrieve records, documents, and images.

**Cost Savings**: The vendor claims that DocGem automates many tasks, aiming to reduce the need for manual input and save time and resources. This, according to the vendor, can improve productivity and allow healthcare payers to allocate resources to more critical areas.

**Security**: According to the vendor, DocGem adheres to industry-standard security protocols, aiming to provide secure and immediate access to all records from any Internet-enabled PC. The vendor states that it ensures the confidentiality and integrity of healthcare payers' data, protecting it from unauthorized access or breaches.

**Optical Character Recognition (OCR)**: The vendor claims that DocGem incorporates OCR technology to automate data entry processes, aiming to reduce the possibility of human error and improve efficiency in claims operations.

**Duplicate Records**: According to the vendor, DocGem's digitization of records helps authenticate data and prevent the creation of duplicate entries, aiming to ensure data accuracy and integrity in claims management processes.

**Single Repository**: The vendor states that DocGem stores all documents in one centralized location, aiming to eliminate the risk of lost paperwork and reduce the time and effort spent on locating documents, thus improving productivity and efficiency.

**Audit Trail**: According to the vendor, DocGem provides an audit trail feature that allows healthcare payers to track all claims and corresponding documents, aiming to ensure transparency, accountability, and facilitate auditing processes.

Standard

Business

FirmRoom

Penneo Basic

Penneo

DocGem

Document management systems (DMS) encompass a set of capabilities for storing, sharing, and converting documents and files in a way that reduces dependence upon, or eliminates entirely, hardware and paper document generation and storage. Central to document management is imaging, file type conversion, versioning, and metadata management with document editing and access controls. Document management type features might also be contained in an enterprise content management (ECM) system or a digital asset management (DAM) system.

Document Management

MDI NetworX

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Overview

What is DocGem?