TrustRadius Insights
Users have found that Dolphin ImagingPlus is incredibly helpful when it comes to transferring photos. With this software, the process …
Overview
What is Dolphin ImagingPlus?
Dolphin ImagingPlus is an imaging system for dentists, OMS, and Orthodontists acquired by Patterson Companies' Patterson Dental in 2008.
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- About
- Tech Details
What is Dolphin ImagingPlus?
Dolphin ImagingPlus Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found that Dolphin ImagingPlus is incredibly helpful when it comes to transferring photos. With this software, the process becomes a breeze, saving time and effort. Additionally, users have praised the reliable support staff of Dolphin ImagingPlus who are always available to address any problems or concerns that may arise during the usage of the software.
However, some users have encountered issues with licensing which can prevent them from opening the software. This can be frustrating and hinder their workflow. Another aspect of Dolphin ImagingPlus is its cephalometric measurements feature. While some users have found these measurements useful for their needs, others have reported that they do not serve their specific requirements.
There have been cases where users purchased Dolphin ImagingPlus for its specialized analysis capabilities but did not get to fully utilize it before the support expired. This highlights the importance of utilizing the software while having access to support resources. It is worth noting that some users have expressed negative experiences with the company when researching Dolphin Imaging on Dentaltown.
Despite potential challenges and drawbacks, users find that Dolphin ImagingPlus's usefulness and comprehensive management solutions make it worth its cost. The program is seen as an investment that eventually pays for itself due to its effectiveness in solving various business problems related to imaging and management in dental practices.
Easy to Use: Many users have found Dolphin ImagingPlus to be easy to use once they have received some training. Users mention that after getting past the learning curve, the software becomes quick and efficient to use.
Integration with Practice Management Software: Several users appreciate the seamless integration of Dolphin ImagingPlus with most practice management software. They find it beneficial to be able to link the software with multiple different accounts, including bridging suresmile for easy transfer.
Excellent Customer Service: The customer service provided by Dolphin ImagingPlus receives praise from many users. They mention that the support team is always prompt in addressing any concerns or bugs and is able to fix them effectively.
Outdated Layout and Difficulty in Navigation: Several users have expressed frustration with the outdated layout of Dolphin ImagingPlus, stating that it makes it difficult to find the right buttons to click.
Compatibility Issues with Orthotrac Updates: Numerous users have reported system disruptions when using Dolphin ImagingPlus with Orthotrac updates. This compatibility issue has caused inconvenience and interruptions in their workflow.
Frequent Software Issues and Reliability Problems: Many reviewers have experienced frequent issues with Dolphin ImagingPlus, such as the software stopping working and requiring reinstallation. Some users also mentioned that the software does not launch properly in dental offices without server reboots or database integrity tools. These reliability problems have been a source of frustration for customers.