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Donorbox

Score8.8 out of 10

10 Reviews and Ratings

What is Donorbox?

Donorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.

Categories & Use Cases

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Who Buys & Uses Donorbox

Donorbox Reviews

What users are saying about Donorbox.
View all Donorbox reviews

Increase your monthly donations

Incentivized
Sheryl Zibrowski
Executive Director in Professional Services at PRC of Park Rapids (1-10 employees)

Use Cases and Deployment Scope

We switched to Donorbox to increase the number of ways donors and sponsor could become regular supporters of the Pregnancy Center.

Pros

  • Easy to navigate
  • Very flexible as to type of payment and frequency
  • Easy for donors to use
  • Feeback from supporters is great!

Cons

  • Pay with Venmo
  • Link to add person to follow facebook & instagram
  • Require email and phone and opt-in to center's mailing list (or opt-out)

Return on Investment

  • Increase monthly revenue
  • No negative

Usability

Alternatives Considered

Sirion

Other Software Used

CoolFocus, QuickBooks Online

Easy implementation and polished use.

Incentivized
Verified User
Administrator in Information Technology (11-50 employees)

Use Cases and Deployment Scope

We use Donorbox to offer self-serve donation kiosks around our museum space. This creates a visual nudge to donate without requiring our staff to ask each visitor verbally, and it also doesn't require our staff to process each donation personally. With Donorbox, we can set suggested amounts, allow donors to make one-time or recurring donations, and automate compliance aspects like tax receipt emails.

Pros

  • Automated tax receipt emails.
  • Interface set-up on kiosk.
  • App responsiveness.

Cons

  • UX flow for recurring donations.
  • Hardware fit for certain tablets.

Return on Investment

  • Increased frequency of donations.
  • More comprehensive list of donors.

Usability

Alternatives Considered

Zeffy and Givebutter

Other Software Used

Intuit Mailchimp, Google Workspace

All nonprofits should use Donorbox.

Incentivized
Verified User
Executive in Human Resources (1-10 employees)

Use Cases and Deployment Scope

We use Donorbox as a donation platform and to build different donation campaigns. Donorbox makes it much easier for Donors to choose how they would like to pay (e.g., PayPal, Visa, Mastercard, debit card, Apple Pay, etc.). Donorbox is our sole donation platform.

Pros

  • Creates a very user friendly site.
  • Responds fast to customer service questions.
  • Creates reports that are easy to pull and read through.

Cons

  • I'd like to find recurring donor reports easier.

Return on Investment

  • It has given us the opportunity to increase recurring donors by 40% in one year.

Usability

Other Software Used

Stripe Payments, PayPal Point of Sale

Recurring Donations Win

Incentivized
Verified User
Director in Professional Services (1-10 employees)

Use Cases and Deployment Scope

We use it accept donations and create a recurring donation program

Pros

  • recurring donations
  • generating reports
  • notifying when donation is recieved

Cons

  • I wish addresses were shared

Return on Investment

  • Allowed us to easily collect dollars

Alternatives Considered

Stripe

Other Software Used

QuickBooks Online, Squarespace, monday.com