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DonorSearch Reviews and Ratings

Rating: 6.7 out of 10
Score
6.7 out of 10

Community insights

TrustRadius Insights for DonorSearch are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Users find DonorSearch to be user-friendly and easy to use, with many stating that it took very little time to learn how to navigate the system and find the information they needed. The interface is intuitive and convenient, allowing users to access the data they require without any hassle.

Responsive Customer Service: The customer service provided by DonorSearch is highly praised by users, with many describing it as stellar and beyond anything they have experienced in the past. Users appreciate that the team at DonorSearch is very responsive and accommodating, making them feel comfortable using the platform and referring their clients to the service. The helpfulness of customer support representatives in troubleshooting issues and ensuring user success has been mentioned multiple times.

Comprehensive & Accurate Data: Users appreciate the comprehensive and accurate data provided by DonorSearch. They consistently mention that the information is of high quality and usefulness, impressing their nonprofit clients. DonorSearch's commitment to regularly updating their data and platform is commended for providing reliable research data for nonprofit organizations.

Reviews

2 Reviews

Please DonorSearch User

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

DonorSearch has been a very useful tool for our organization in helping us navigate our donorbase and searching for new ones. It's user-friendly interface is simple to navigate and easy to teach others on our team to use. Very reasonably priced compared to it's competitors and the support staff is readily accessible for assistance.

Pros

  • Provides donor insight at a high level.
  • Easy to use interface and system.
  • Customer service is top notch and very responsive.

Cons

  • Ability to do a search without an actual address and utilize a P.O. Box would be nice.
  • Connecting of information with LLCs.

Likelihood to Recommend

When doing research, it's been very helpful to see real estate ownership along with SEC holdings in one spot which has been helpful in leads. However, with the real estate, at times it doesn't match the names on the property records which adds an additional step on my end to complete.

VU
Verified User
Analyst (11-50 employees)
Vetted Review
DonorSearch
3 years of experience

Give DonorSearch a Go to Increase Your Donor Field

Rating: 10 out of 10

Use Cases and Deployment Scope

I use DonorSearch to get a scope on those who are currently donating to my organization or who may plan to in the future. I am able to get a great breadth of information on wealth, real estate assets, current and previous giving, and personal interests. Often, a DonorSearch page will include someone's LinkedIn, where I can get a sense of their career trajectory too.

Pros

  • Broad inclusion of information
  • Prior giving records
  • Address information

Cons

  • Too many names included even when the correct address has been provided for the initial query
  • Not providing total clarity about DonorSearch specific definitions
  • Providing too much info from low-quality profiles

Likelihood to Recommend

I would say DonorSearch is well suited as you set out to build donor profiles. I think there are excellent background information on spouses, addresses, real estate holdings, giving priorities, etc. I also like it for grant research - you can find funders who may be interested in your philanthropic priorities and occasionally what those timelines are. I would not suggest using this for absolute strangers to your organization - too much to work through.

VU
Verified User
Director (201-500 employees)
Vetted Review
DonorSearch
1 year of experience