TrustRadius: an HG Insights company

dscout Reviews and Ratings

Rating: 8.7 out of 10
Score
8.7 out of 10

Community insights

TrustRadius Insights for dscout are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Platform: Several reviewers have noted that dscout's platform is very user-friendly and intuitive. They appreciate how easy it is to navigate and set up studies, even for those who are not experienced researchers.

Responsive Team: Many users have praised the responsiveness of the Dscout team. Reviewers feel that they are treated as partners rather than mere customers, and that their questions are answered directly. The team also provides incredible feedback on screener surveys and checks in with users at key moments in the project, going above and beyond to ensure they feel supported throughout the project.

Contextual Research Made Easy: A common theme among reviewers is how easy it is to conduct contextual research using dscout's diary feature. Users appreciate being able to gain in-context understanding of their participants via video and written prompts over a few days. The flexibility to follow up with other research methods after running diary studies is also highly valued by reviewers.

Loading Reviews List....