TrustRadius Insights
Dualmon is a versatile software that has proven to be invaluable for a wide range of users. Remote workers have found it to be a time and …
Starting at $49 per year
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Pro Plan (Best for Small Offices)
$49
Cloud
per year
Enterprise
$99
Cloud
per year
Assist
$99
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is dualmon?
dualmon Features
- Supported: Access Controls/Permissions
- Supported: Collaboration Tools
- Supported: File Transfer
- Supported: Mobile Access
- Supported: Multiple Monitor Access
- Supported: Real-Time Chat
- Supported: Remote Access/Control
- Supported: Remote Printing
- Supported: Reporting/Analytics
- Supported: Screen Recording
- Supported: Screen Sharing
- Supported: Customizable Branding
- Supported: Diagnostic Tools
- Supported: File Sharing
- Supported: Session Recording
- Supported: Session Transfer
- Supported: Unattended Access
dualmon Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Chromebook, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Dualmon is a versatile software that has proven to be invaluable for a wide range of users. Remote workers have found it to be a time and money-saving solution, enabling them to access files from home or other facilities easily. The software's user-friendly interface and straightforward setup process make it accessible to users without the need for extensive configuration. Its stable and reliable connections with minimal lag ensure uninterrupted work, contributing to a seamless remote work experience.
For clients in need of remote assistance, Dualmon offers quick and efficient support, resolving issues within approximately 20 minutes instead of scheduling on-site visits. This feature has been highly appreciated by users, as it enables them to receive timely and effective assistance without the inconvenience of waiting for an on-site technician.
Another key use case for Dualmon is its compatibility with multiple monitors. Users have praised the software's extensive customization options, allowing them to effectively manage their multiple monitors and enhance their overall productivity.
Additionally, Dualmon's versatility is evident in its suitability for monitoring and programming telecom equipment. Users have reported a great experience when using the software for these purposes, further showcasing its value and efficiency.
Furthermore, the affordability of Dualmon has made it a popular choice among long-time users. Despite the higher cost compared to some alternatives, customers consider it a valuable investment due to its reliability and ease of use.
IT MSP businesses have also found Dualmon indispensable for managing networks and servers. With its reasonable price and wide range of functions, it provides an essential solution for remote access and troubleshooting, eliminating the need for physical presence and enabling work from home.
Overall, Dualmon has proven to be a versatile tool that meets the needs of remote workers, IT professionals, and those in need of remote assistance. Its user-friendly interface, stability, customization options, and cost-effectiveness make it highly recommended by users across various industries.
Easy to use and accessible: Users have found the software to be user-friendly and appreciate its accessibility from anywhere. Many reviewers have stated that it is easy to navigate and configure settings, allowing them to quickly switch between different monitors. The intuitive user interface has been praised by multiple users for its simplicity, making it a valuable tool for their work routine.
Cost-effective alternative: Some users have expressed that the software offers good value for its competitive pricing. They find it cost-effective compared to similar options in the market, making it an attractive alternative. The affordability of DualMon Remote Desktop has been highlighted by several reviewers who appreciate the savings they can achieve without compromising on functionality.
Reliable performance: Multiple users have reported experiencing no issues connecting to remote computers using DualMon. Reviewers have emphasized that the software is highly reliable, with no outages or unavailability problems encountered. This reliability factor has contributed greatly to their overall positive experience with the software, as they can seamlessly continue their work without interruptions or technical difficulties.
Difficult website address: Some users have found it challenging to explain the website address of dualmon to end users when providing support.
Expensive compared to alternatives: Several users feel that the software is quite costly in comparison to similar software packages, which can be a drawback for budget-conscious individuals.
Lack of certain features: Users looking for specific features may be disappointed as the software does not include all the functionalities supported by other dual monitor software programs.