Name: Dukaan
Price: 14.99 USD
Author: Dukaan

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Development

Audit

Board Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Transportation & Logistics

Enterprise

Accounting

Anti-Money Laundering (AML)

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Delivery Controllers (ADC)

Bot Mitigation

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Data Mapping

Data Pipeline

Desktop Management

Desktop Outsourcing

Extended Detection and Response (XDR)

Fraud Detection

Hosted Virtual Desktop

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

Network Performance Monitoring

Relational Database Management Systems

Smart Contracts

Tape Storage

Vulnerability Management

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Contest Management

Digital Asset Management

Email Marketing

Gamification

Marketing Automation

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Multichannel Retail

Presales

Sales

Certificate Lifecycle Management

Database Security

GDPR Compliance

Security

Construction Accounting

Hotel Management

Loan Servicing

Vertical-Specific

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### Online Store Setup
Users generally praise Dukaan for its simplicity and efficiency in creating and managing online stores. The platform's intuitive interface and quick setup process have garnered positive feedback from users. While some users appreciate the ease of launching an online store and the variety of tools available for customization, others have expressed a desire for more advanced customization options and integrations with additional services. Despite some minor concerns, overall, users find Dukaan to be a valuable tool for setting up online stores efficiently and effectively.

### Product Management
Users generally praise Dukaan for its intuitive product management features. The platform's ability to streamline inventory management and order tracking has been highlighted as a significant advantage by users. However, some reviewers have expressed concerns about the limitations in customization options for product listings and the absence of advanced features compared to other e-commerce tools. Additionally, the 5% commission charged by Dukaan for each sale has been noted as a potential drawback for businesses aiming to maximize profits. In summary, while Dukaan's product management functionality is commended for its ease of use and efficiency, there are areas where users feel enhancements could be made to better cater to diverse business needs.

### Order Processing
Users generally praise Dukaan's order processing capabilities. They appreciate the ease with which they can manage orders, track inventory, and handle shipments through the platform. The tools provided for order management are described as effective and user-friendly, allowing entrepreneurs to maintain precise control over their inventory and provide efficient service to customers. Additionally, users value the customization options available for their online stores, such as adding logos, selecting colors, and choosing fonts that align with their brand identity. Despite some limitations in customization and advanced features, Dukaan's order processing functionality is seen as a strong asset for businesses looking to streamline their online operations.

### User Interface
Users consistently highlight Dukaan's user-friendly interface as a standout feature, emphasizing its simplicity and ease of navigation. The platform's intuitive design allows for quick store setup and customization, enabling users to reflect their brand identity effortlessly. While some users mention limitations in customization options, the majority appreciate the straightforward nature of Dukaan's interface, making it accessible even to those with limited technical knowledge. The ability to personalize stores with logos, colors, and fonts is lauded, contributing to a professional and tailored online presence. Additionally, users find the platform's compatibility with various payment methods to be a convenient aspect of the user interface, enhancing the overall shopping experience for customers.

### Customization Features
Users generally appreciate Dukaan's robust customization features. While many users find the platform's interface intuitive and user-friendly for personalizing their online stores with custom logos and colors, some express a desire for more advanced customization options. The ability to tailor the store to reflect their brand identity is highlighted as a significant advantage. However, a few users feel that there are limitations in achieving a fully customized online store to align perfectly with their company's image. Despite some mixed opinions on the extent of customization available, Dukaan's efforts to provide a range of customization tools are acknowledged by users.

### Payment Options
User sentiment regarding Dukaan's payment options is generally positive, with many users appreciating the variety of payment methods available, including credit/debit cards, UPI, and cash on delivery. The flexibility in payment choices has been highlighted as a key strength, allowing customers to select their preferred payment method. However, some users have expressed a desire for more diverse payment gateway options and enhanced integration with third-party marketing tools to further enhance the overall payment experience. Despite some minor suggestions for improvement, the consensus leans towards the effectiveness and convenience of Dukaan's current payment options offerings.

### Marketing and Sales
Users have varying opinions on Dukaan's marketing and sales capabilities, with some highlighting its strengths while others suggest areas for improvement. Positive feedback includes praise for the ease of use, intuitive interface, and the ability to create an online store quickly without technical knowledge. Users appreciate the wide range of features offered by Dukaan, such as order and shipping management tools, payment and shipping integrations, and marketing and promotional tools. Additionally, users value the customization options available, allowing them to personalize their stores with logos, corporate colors, and other details. On the other hand, some users express a desire for more advanced customization options, such as additional design control and integration with more payment gateways. They also mention the need for enhanced marketing features within the platform, like personalized email campaigns and social media advertising capabilities. Despite these suggestions for improvement, users acknowledge Dukaan's potential and hope for continued enhancements to meet their evolving marketing and sales needs.

Intuitive and Easy-to-Use Interface: Many users have found the interface of Dukaan to be intuitive and easy to understand, allowing them to create their own online store in a matter of minutes. 

No Coding Skills Required: Users appreciate that no technical knowledge or coding skills are required to use the platform, making it accessible for those who may not have prior experience in web design or programming.

Excellent Customer Support: Users have been impressed by the fast and supportive customer care support provided by Dukaan.

Glitches and Technical Issues: Some users have experienced minor glitches, such as difficulties with uploading images and syncing inventory. These issues can impact the smooth functioning of their online store.

Lack of Customization Options: Several reviewers have expressed disappointment over the limited customization options available in terms of design and features. Users feel that Dukaan lacks advanced customization capabilities, making it challenging to create a unique and personalized store.

Unsatisfactory Customer Support: Many users have raised concerns about the customer support provided by Dukaan. They report slow response times, inadequate escalation of high-priority issues, and late replies with mostly unusable solutions. The lackluster customer support experience leaves customers feeling frustrated and dissatisfied.

Dukaan has become a go-to solution for businesses and shopkeepers looking to take their offline operations online. With its simplicity and efficiency, users have been able to focus on growing their business instead of worrying about technical aspects. The platform's intuitive interface and useful tools for inventory management, online payments, and sales tracking have made it easy for users to effectively manage their online stores. Users have also appreciated the analytics and reporting features that provide valuable insights into sales performance, customer behavior, and trends. This allows businesses to make informed decisions and optimize their marketing strategies. Dukaan's large number of well-designed and customizable design templates have impressed users, enabling them to create unique and professional-looking online stores quickly. Additionally, the platform's AI tools have been praised for helping businesses improve sales by providing high-quality product descriptions, even for non-seasoned writers. Moreover, Dukaan's affordability and fast load speed have made it a preferred choice for running multiple eCommerce stores. The platform has eliminated the initial difficulties and costs associated with creating a website or mobile app, making it accessible to beginners and small Indian business owners. It has provided a solution for individuals and startups with limited technology knowledge to build their own online portals with user-friendly features. Dukaan's ability to connect products with customers globally has further expanded businesses' customer base, enabling easy ordering and delivery. Overall, Dukaan has solved problems related to orders, payments, store history, and delivery services for both customers and businesses by providing easily accessible information and status updates. Lastly, Dukaan's reputation for good ratings and reviews has been reinforced by their fast and responsive customer service, setting them apart from competitors in the market.

Basic

Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

5 Products

50 Products

250 Products

500 Products

Big Cartel

Dukaan

Snag a free copy of the Buyer's Guide to Ecommerce Platforms for tips, advice, and product info.

Need help deciding which Ecommerce Platform is best for you?

eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.