We use Dynamo Software to act as the home base for all investor data for all of our various funds. We also use it to send out quarterly reports to investors. As we grow, this is likely going to change a bit in terms of "how" we use Dynamo Software. The software helped our business streamline communications with investors and have a one stop shop for investors to access their documents, financial data, etc.
Pros
Investor Portal Hub
Mail Merge tool
Cons
I think the software is so robust it can be difficult to use. I often get intimidated to make changes within our platform because I don't want to mess anything up.
I also feel like once you finish your "training" that it would be nice to have an account manager that can help you when you need it, rather than someone who is in the sales department or contacting the support team. It can be frustrating to have to re-explain your company and how you do things every time you are needing help or want to make changes to your platform that you don't know how to do.
Likelihood to Recommend
We did not previously have any software for our investors to use or to house all of their data, so this is coming from a place of starting from the ground up. However, we interviewed several other companies like Dynamo Software and were most impressed with Dynamo Software because of its wide scope of capabilities. It is well suited because, for investors at least, I think it is pretty straightforward and easy for them to use.
