E-Booknow

E-Booknow is cloud-based limo booking software and limo reservation software designed for limousine, chauffeur, airport transportation, black car and private car service companies. It connects online reservations, trip scheduling, dispatch, configurable pricing, driver coordination, passenger services, payments, affiliate work and reporting within one platform.

For operators evaluating limousine booking software, E-Booknow combines customer-facing booking channels with the operational tools used by reservation agents, dispatchers, managers and drivers.

The platform is structured around four connected modules that share company, reservation, pricing, driver and passenger information.

Connected product modules

• Management Dashboard: Provides a central workspace for reservations, customers, passengers, vehicles, rates, dispatch activity, driver assignments, offers, company profiles and operational reporting. Staff can open individual reservations to review passenger details, routes, pricing, taxes, assignments and notification activity.
• Web Booking Widget: Adds a company-branded booking experience to an operator’s website. Passengers can enter trip details, add intermediate stops and waiting time, select service and vehicle types, enter airport information, choose extras, apply promotional codes, review pricing and complete payment.
• Driver App: Gives drivers access to assigned jobs, available offers, trip information, availability controls, vehicle records and required documentation. Drivers can update trip status and keep operational information connected to dispatch.
• Passenger App: Gives customers a mobile booking and account-management option. The passenger app supports routes, saved locations, passenger details, vehicle selection, rates, extras, flight information, saved payment methods, trip history and reservation management.

These modules form a limo booking system that connects website and mobile reservations with internal scheduling, dispatch and driver workflows. The dashboard, widget and mobile apps use shared company configurations so operators do not need to maintain separate booking rules for each channel.

Reservations, scheduling and dispatch

E-Booknow’s limo scheduling software capabilities support one-way, airport and round-trip reservations. A booking can include the date and time, pickup and destination, intermediate stops, waiting time, passenger and luggage counts, vehicle type, flight information, notes, extras, promotional codes and payment details.

Reservation staff can create or update trips from the management dashboard, while dispatchers can review assignment status, publish driver offers or assign work directly. Drivers receive the corresponding trip information through the driver app, helping keep the reservation desk, dispatcher and chauffeur aligned around the same booking.

The platform can therefore serve as a limousine booking system for companies that need direct online reservations together with back-office trip coordination.

Rates, extras and payment processing

Operators can configure pricing according to their own fleet, services and operating areas. Pricing controls can include:

• Base fares and minimum charges
• Included mileage and distance-based tiers
• Vehicle-specific rates
• Pickup and drop-off rules
• Waiting-time and additional-stop charges
• Taxes, tolls, surcharges and processing fees
• Dynamic fare adjustments
• Promotional and bonus codes
• Quote mode and checkout links
• Manual pricing items

Optional add-ons can be attached to reservations with quantities and prices. These may include child seats, meet-and-greet assistance, accessible vehicle requirements, pet-friendly service or other company-defined extras.

The final booking review can present the route, passengers, selected vehicle, rate details, extras, promotional savings, gratuity and payment information before confirmation. E-Booknow supports merchant payment workflows through Stripe and PayPal.

Airport, service-area and operational tools

Airport reservations can include airline and flight-number information, helping dispatchers and drivers coordinate arrival-related work. Service zones and geo-fences can be used to organize operating coverage, geographic pricing rules and location-based reporting.

Additional operational tools include:

• Live flight-status information
• Driver offers and direct assignments
• Dynamic fare rules
• Automatic toll-related controls
• Fare increases and decreases
• TLC document checking
• Driver and vehicle compliance records
• Taxes, surcharges and other fees
• Reservation notes and status tracking

Driver and vehicle records can include licence, insurance, inspection and expiration information. These functions are relevant to regulated transportation companies that need booking, dispatch and compliance information connected to their daily operations.

Affiliate networks and shared work

E-Booknow includes network tools for companies, dispatchers and drivers. Operators can establish affiliate relationships, publish work for coverage, accept incoming reservations and coordinate jobs by operating zone.

This shared workflow is intended for overflow reservations, airport pickups, trips outside a company’s regular coverage and work requiring a particular vehicle type. Reservation information remains connected as work moves between participating companies, dispatchers and drivers.

Reports and business visibility

Reporting tools help operators review reservation, operational, financial, affiliate, geographic and compliance activity. Report areas include:

• Daily trips and reservation activity
• Revenue, payments and settlements
• Driver and dispatcher performance
• Corporate accounts and invoices
• Customer booking history
• Affiliate work and revenue sharing
• Demand and revenue by geographic zone
• Dynamic pricing performance
• Driver and vehicle compliance
• Booking changes, errors and audit activity

These reports allow companies to examine booking activity and operational performance without separating reporting data from the reservations that generated it.

Intended users

E-Booknow is intended for limousine operators, chauffeur companies, airport transportation providers, black car services and private-hire businesses. It is suitable for companies seeking a web based car reservation system that connects branded online booking, scheduling, dispatch, configurable rates, drivers, passengers, payments, affiliates and reporting.