Name: EasyPost
Rating: 6.6 (2 reviews)
Author: EasyPost

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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### Shipping and Delivery
User sentiment about EasyPost's shipping and delivery capabilities is varied and ranges from positive feedback on its ease of use and integration with ERP systems to concerns about support responsiveness and occasional service outages impacting shipments. While some users appreciate the efficiency in generating shipping labels and managing multiple carriers, others have faced challenges with resolving billing discrepancies and receiving timely support for issues. The overall consensus suggests that EasyPost's shipping and delivery functionality has its strengths and weaknesses, with users highlighting the platform's ability to streamline shipping processes but also noting areas for improvement in terms of support and service reliability.

### Carrier Management
User sentiment regarding EasyPost's carrier management capabilities is generally positive, with many users highlighting the platform's efficiency in managing multiple carriers such as USPS, FedEx, UPS, and DHL. Users appreciate the ease of onboarding carriers and the ability to quickly compare shipping options across different carriers. While some users have mentioned minor issues with specific carriers or services, the overall consensus leans towards EasyPost being a reliable and effective solution for managing various carriers seamlessly.

### Shipping Efficiency and Optimization
Users consistently highlight EasyPost's ability to enhance shipping efficiency and optimization by providing a centralized platform for accessing various shipping options from different carriers. While some users have noted minor drawbacks such as limited address validation options and challenges in adding new carriers, the overall sentiment leans towards EasyPost being a reliable solution for optimizing shipping processes. The platform's feature to track shipments across multiple providers also adds to its appeal in streamlining logistics operations efficiently.

### API and Integration
Reviewers generally praise EasyPost's API and integration capabilities. Users appreciate the ease of integration with multiple carriers, the well-documented API, and the ability to customize and utilize the API efficiently. While some users have encountered minor API issues, the overall sentiment leans towards the positive side, highlighting the convenience and effectiveness of EasyPost's API for streamlining shipping processes.

### Platform and Software Integration
User feedback on EasyPost's platform and software integration capabilities varies, with some praising its ease of use and integration with ERP systems, while others express frustration with issues related to website developers and Odoo integration. While many users appreciate the automation and efficiency brought by EasyPost's integration features, there are concerns about occasional technical glitches and delays in resolving issues. The ability to connect multiple applications and carriers through EasyPost's API is highlighted as a significant advantage, streamlining processes and enhancing operational efficiency for businesses. Despite some challenges reported by users, EasyPost's platform and software integration functionality remains a valuable asset for many in optimizing shipping processes and reducing manual tasks.

### Label Creation and Printing
Reviewers generally praise EasyPost's label creation and printing features. Users appreciate the simplicity and efficiency of generating shipping labels through EasyPost, noting that the process is user-friendly and streamlined. While some users have mentioned minor inconveniences such as the lack of customization options for labels, the overall consensus is positive regarding the ease and effectiveness of label creation and printing with EasyPost.

### Documentation and Support
User opinions on EasyPost's documentation and support services vary widely, with some praising its clarity and helpfulness while others express frustration with its limitations and lack of responsiveness. While some users find the API documentation clear and easy to follow, others feel that it lacks depth and examples, making integration more challenging. The support team receives mixed reviews, with some users appreciating their quick responses and assistance, while others feel that the support team lacks industry knowledge and struggles to provide effective solutions. Inconsistencies in support responsiveness and the completeness of documentation seem to be key factors influencing user satisfaction with EasyPost's documentation and support capabilities.

### Compliance and Validation
Opinions on EasyPost's address validation and API connection capabilities vary among users. Some users have expressed concerns about the limitations of the address validation feature, citing the lack of multiple options for consumers to choose from. Additionally, the process of adding additional carriers under the API was perceived as less straightforward than anticipated, requiring extra effort to ensure compatibility with California carriers. However, efforts are underway to enhance the address validation functionality by providing multiple options for consumers and streamlining the user setup process to improve the overall user experience.

### Customer and Tracking Services
Users generally appreciate EasyPost's efficient tracking number sync functionality. While some users find the integration with online ordering systems lacking, the majority praise EasyPost's well-documented API and responsive customer support. Address validation and the ease of generating return labels are highlighted as strong points, although some users express concerns about the lack of search options and difficulties in reaching customer service outside regular business hours. Despite some challenges, EasyPost's customer and tracking services are seen as valuable tools for streamlining shipping processes and enhancing the overall customer experience.

### Payment and Billing
Users have expressed mixed feelings about EasyPost's payment and billing system. While some appreciate the absence of a monthly fee and the convenience of using their own carrier accounts, others find the high credit card charges and processing times to be significant drawbacks. Additionally, there are concerns about the lack of certain essential features, such as multiple address validation options and a more streamlined process for adding additional carriers through the API. Despite some positive aspects, the overall consensus seems to be that there is room for improvement in EasyPost's payment and billing functionalities.

### Returns Management
Users appreciate EasyPost's returns management functionality for its ability to simplify the returns process and save time. While some users encountered initial challenges with formatting return labels, overall, EasyPost's returns management system has proven to be a valuable tool for efficiently handling returns and refunds. The integration with various platforms like ERP systems has been particularly praised for its time and cost-saving benefits. Additionally, users have highlighted the convenience of having access to all shipments and the ease of requesting refunds through EasyPost.

Users have made several recommendations based on their experiences with EasyPost:

1. Many users recommend EasyPost if it meets your specific needs and is priced well. They find it to be a great interface for connecting shippers and carriers. 

2. Some users suggest that EasyPost should improve its customization options. They feel that the current level of customization is lacking and would like to see more options available.

3. Several users mention that EasyPost would benefit from an API built out specifically for customers to track their orders. Additionally, they suggest providing video guides for code implementation to assist with integration.

Overall, users emphasize the importance of EasyPost actually working and mention that developer integration is crucial. They encourage others to consider EasyPost's different offers, as they may make sense for different companies. Users also advise doing thorough research, noting that EasyPost has made improvements in late 2018 and 2019.

EasyPost solves a wide range of business problems for users in need of a more streamlined shipping and fulfillment process. Users can purchase postage through multiple carriers via a single API and retrieve tracking status, saving time and reducing the need for multiple carrier accounts. EasyPost's carrier rating and tracking features allow users to choose the most cost-effective shipping option at a glance, further simplifying the process.

Moreover, EasyPost's label printing feature saves users time and capitalizes on discounts with USPS without having to navigate USPS support. The software is scalable, allowing users to intelligently choose carriers and print labels cost-effectively. With the ability to track shipments through multiple providers and make custom packing and shipping software a breeze, businesses can ensure that their shipment activity is maintained accurately and efficiently. In addition, EasyPost's flexibility allows it to seamlessly integrate shipping into web apps compared to competitors like Shipstation, saving users significant amounts of time by reducing manual entry. Overall, EasyPost provides a hassle-free, cheap, efficient way for businesses to manage their shipping operations globally without struggle.

Reliable and Stable API: Users appreciate the reliability and stability of EasyPost's API, with several reviewers mentioning it as a significant advantage. They find it always accessible and great to work with.

Convenient Multi-Carrier Integration: The ability to create a single point of integration for multiple shipping carriers is highly appreciated by users, with many finding it convenient and cost-effective. It allows them to support a single API for all their carriers.

Easy-to-Use Platform: Users find EasyPost's platform easy to use, with good reporting capabilities, flexible features, integrated software availability, and seamless label generation from multiple carriers. Several reviewers have praised the simplicity of creating labels using its well-written API documentation.

Confusing API: Some users have found the EasyPost API to be difficult to understand and navigate, causing confusion when trying to integrate it with their own software.

Limited service and poor documentation: Several reviewers have noted that the EasyPost service is limited in functionality and that the accompanying documentation could be improved. This has led some users to experience difficulties with certain features such as verifying addresses or searching for past labels.

Unhelpful support team: A number of customers have reported negative experiences with the EasyPost support team, citing a lack of industry knowledge and unhelpfulness on complex issues.

EasyPost in San Francisco offers their shipping API, designed to provide tracking, labeling, address verification, and related functions.

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Shippo in San Francisco invites users to save on rates for USPS, UPS®, DHL Express, and more with their multi-carrier shipping software for e-commerce businesses.

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EasyPost

Shipping

Updated ELEC5619 EasyPost Demo

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What is EasyPost?