Name: EasyStore
Price: 15 USD
Author: Exabytes Ecommerce

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Changelog

Image Recognition

JavaScript Frameworks

Development

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Leave Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Outsourcing (USA)

Data Lakehouse

Data Masking

Data Privacy Management

Ethernet Switches

Fraud Detection

IT Asset Disposal

IT Asset Management

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Managed IT Service

Network Performance Monitoring

Network Security

Routers

Software Distribution

Tape Storage

Technology Business Management

Threat Hunting

Wireless LAN

Information Technology

A/B Testing

Account-Based Marketing (ABM)

Ad Serving & Retargeting

All-in-One Marketing

Brand Intelligence

Click Fraud

Content Management

Digital Signage

Email Management

Email Marketing

Graphics

Marketing Automation

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Presales

Trade Promotion Management

Sales

Animation

Equipment Rental

InsurTech

Insurance Policy Administration Systems

Laboratory Information Management

Lease Management

Legal Billing

Vertical-Specific

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EasyStore is a unified commerce platform offered by EasyStore Commerce Sdn Bhd. According to the vendor, this solution allows businesses to sell and manage their products both online and in-store. It is designed to cater to businesses of all sizes, from small startups to large enterprises. EasyStore is used by various professions and industries, including ecommerce businesses, retail stores, small businesses, entrepreneurs, and brands and merchants.

## Key Features

**Multichannel Ecommerce**: According to the vendor, EasyStore enables businesses to sell online through multiple channels, reaching customers wherever they are. It provides essential tools for sales and management, including a seamless checkout flow to enhance customer experience. EasyStore also allows businesses to maximize brand exposure on social media and messaging apps, and synchronize product inventory across multiple sales channels. Additionally, it supports selling on popular online marketplaces like Shopee, Lazada, and ZALORA.

**Omnichannel Retail**: EasyStore offers an all-in-one POS system that integrates with marketing, sales, inventory, and ecommerce. The vendor claims that businesses can turn any mobile device into a point-of-sale system, providing a modern solution for retail operations. EasyStore also provides a unified loyalty program to build customer relationships and a membership mobile app for convenient shopping and repeat purchases.

**Online Store**: With EasyStore, businesses can build their brand through an online store. According to the vendor, users can add unlimited products to their store and choose from over 50 customizable store themes. The platform offers a fully responsive design, ensuring a consistent experience across all devices. EasyStore even provides a free online store option for businesses.

**Point of Sale**: EasyStore offers a mobile POS solution that can be used by small businesses. According to the vendor, businesses can turn any mobile device into a POS system, enabling them to print or email receipts for customers. The platform also provides portable inventory management for easy tracking. EasyStore offers a free mobile POS option for businesses as well.

Easy Setup and Integration: Many users have found EasyStore to be a breeze when it comes to setting up their online stores and integrating with leading marketplaces and local shipping companies. The platform's user-friendly interface and seamless integration process have made it easy for numerous customers to get their businesses up and running quickly.

Flexible App Integration: Multiple users have appreciated the ability to use various apps on EasyStore, as this has allowed them to add flexibility and functionality to their online stores. Being able to customize their store's features and optimize its performance with different apps has been a valuable aspect for several reviewers.

Excellent Customer Service: Several users have had positive experiences with EasyStore's customer service team. Instant replies to emails and prompt assistance have made these customers feel supported throughout their journey with the platform. This level of attentiveness from the customer service team has left many reviewers satisfied with the support they received.

Limited Features and Templates: Some users have expressed disappointment with the limited features offered by EasyStore, comparing them to a stripped-down version of Shopify. They also found the template choices to be limited, which restricted their ability to customize their online store according to their preferences.

Poor Customer Support: Several users have reported negative experiences with EasyStore's customer support team. They mentioned that their queries were answered incorrectly and rudely, leading to frustration and dissatisfaction with the service. Additionally, some users felt that their issues were not resolved by the company and that their requests to escalate problems to a manager were ignored.

Lack of Integration Options: Users have pointed out that EasyStore lacks integration options with popular marketplaces for selling on other channels. This has led some users to suggest using EasyStore in conjunction with local marketplaces instead.

Users of EasyStore have found the software to be incredibly helpful for setting up their own webstores and showcasing their products. The ease of learning and operating the software makes it convenient for users to manage their online stores without any hassle. EasyStore has proven to be particularly suitable for Malaysian sellers who are targeting the local market. The affordable and flexible monthly subscription plans allow users to choose the plan that best fits their needs, ensuring they get the most value out of the software. Additionally, the intercom feature provided by EasyStore eliminates the need for email or phone calls when seeking assistance, making it convenient for users to get help whenever they need it. EasyStore also provides some guidance for beginners, which has been greatly appreciated by users, as it simplifies the navigation and usage of the software. However, some users have noticed that the mobile version of EasyStore is somewhat limited compared to its desktop counterpart. Despite this drawback, EasyStore remains a popular choice among users looking to establish and manage their own online stores effectively.

Basic

Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming.

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Standard

Plus

EasyStore

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eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Exabytes Ecommerce

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

EasyStore

Overview

What is EasyStore?