eHealthApp

eHealthApp is a software solution that caters to the needs of insurance brokers, carriers, third-party administrators (TPAs), general agencies (GAs), and professional employer organizations (PEOs). This platform offers both "Broker" portals for insurance agents and "Carrier" portals for carriers, TPAs, GAs, PEOs, and more. According to the vendor, eHealthApp can help streamline operations, enhance customer experience, and facilitate the underwriting and quoting processes. This product is suitable for businesses of various sizes and is widely used across the insurance industry.

Key Features

Agency-Brand Portal: The vendor states that eHealthApp allows agencies to establish and maintain their identity through a branded portal. Employees of group clients can complete personal health questionnaires (PHQs) and other forms online. The portal's URL, domain, color scheme, and button style can be customized to align with the agency's branding.

Clone and Go: According to the vendor, eHealthApp enables seasoned brokers to quickly create groups, upload employees, and initiate the collection process in less than 90 seconds. Template groups can be created for specific producers, account managers, or geographic regions, which can be easily cloned to create new groups with preconfigured settings. Employee rosters can be imported to efficiently create individual accounts.

Daily Email Reminders: The vendor claims that eHealthApp provides automated daily email reminders to employees who have not completed their personal health questionnaires. Email templates can be customized for specific producers, groups, or account managers. This feature aims to reduce the chances of emails being mistaken as spam or phishing attempts.

Custom Home Page: eHealthApp offers a custom home page that can be tailored to each group, according to the vendor. This allows brokers to cross-market supplemental offers and enhance the user experience with a landing page-like interface.

Fully Multilingual: According to the vendor, eHealthApp integrates Google Translate technology to provide multilingual support for all portals. It claims to support over 100 languages, with bilingual (English/Spanish) email templates available across all plans. This feature aims to ensure accessibility and usability for employees who prefer languages other than English.

Monitor Health Application Progress: eHealthApp allows brokers to track the status of each employee's health application through the "Application Status" column, according to the vendor. The platform also provides information on the last login time of employees through the "Last Modified" column.

The Single Application Approach: According to the vendor, eHealthApp offers a single application that is universally accepted, ensuring transparency in underwriting and quoting processes. The product asks employees the exact same questions seen by underwriters, aiming to prevent errors and adverse risk selection. The vendor claims that this feature enables brokers to assess and negotiate quotes more effectively based on consistent health information.

Analytics and Being a Best Fit Broker: eHealthApp claims to automatically generate a Health Census Analytics excel workbook with various charts and reports. It aims to help brokers stay ahead of renewals and quote mid-year for level-funded plans when group health becomes more manageable. The platform provides high-level de-identified charts and health analytics history to explain quotes and changes in group health over time.

Submitting for Quotes: According to the vendor, eHealthApp allows brokers to submit quote requests to multiple entities (carriers, TPAs, GAs, PEOs) simultaneously. It claims to provide a secure and efficient method to submit applications and documents to underwriting entities. Brokers can also track when receiving entities have downloaded the quoting package.