Elevatie

Elevatie is a customer review software designed to help businesses enhance their online reputation by collecting more positive online reviews. According to the vendor, it is suitable for businesses of all sizes, from small enterprises to large corporations. Elevatie is widely used across various professions and industries, including automotive, dental & medical, home services, hospitality, and business & professional sectors.

Key Features

Bulk send invitations instantly: According to the vendor, Elevatie allows businesses to send review invitations in bulk, making it easy to reach out to a large number of customers at once.

Rank on sites that matter most: The vendor claims that Elevatie enables businesses to gather reviews on top online platforms such as Google, Facebook, and Trustpilot, potentially enhancing their online presence and reputation.

Easily respond to reviews: The vendor states that Elevatie's review platform enables businesses to respond to customer reviews directly from the platform, allowing them to engage with customers and address any concerns or feedback.

Schedule review invitations: According to the vendor, businesses can schedule review invitations in advance using Elevatie, ensuring a consistent flow of customer reviews and maintaining an active online presence.

Create custom templates: The vendor claims that Elevatie provides ready-to-use custom templates for review invitations, potentially saving time and effort in crafting personalized messages.

See employee attribution: According to the vendor, Elevatie allows businesses to track and attribute reviews to specific employees, providing insights into individual performance and customer satisfaction.

Track analytics and download reports: Businesses can access analytics and reports in Elevatie to track their review performance, monitor trends, and potentially gain actionable insights to improve their online reputation, according to the vendor.

Track employee rankings: The vendor states that Elevatie enables businesses to track employee rankings based on their review performance, fostering healthy competition and potentially incentivizing employees to generate more positive reviews.

Monitor reviews: According to the vendor, Elevatie provides a centralized platform for businesses to monitor and manage all their customer reviews, ensuring timely responses and effective reputation management.

Natural language processing (NLP): According to the vendor, Elevatie utilizes natural language processing to analyze and understand the sentiment and content of customer reviews, potentially helping businesses gain deeper insights into customer feedback.