Name: Emojics
Author: Emojics

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Mind Mapping

Development

Online Learning

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Project Portfolio Management

Enterprise

Accounting

Corporate Performance Management (CPM)

Online Trading

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Enterprise Flash Array Storage

Fraud Detection

HTML Editors

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

M2M Application Development

Network Performance Monitoring

NoSQL Databases

Remote Monitoring and Management

Routers

Software Defined Storage (SDS)

Threat Hunting

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Digital Signage

Email Deliverability

Email Management

Email Marketing

Headless CMS

Marketing Automation

Social Media Management

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales

Intrusion Detection

Secure Access Service Edge (SASE)

Security

Auto Repair

Aviation

Building Information Modeling (BIM)

Construction Management

Emergency Notification

Home Health Care

Homeowner's Association (HOA) Management

Intelligent Document Processing

Legal Billing

OSS/BSS (Operations Support/Business Support)

Smart Cities

Vertical-Specific

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Easy Integration: Multiple users have stated that Emojics is easy to integrate into their websites, allowing for a seamless implementation process. 

Eye-Catching Design: Reviewers appreciate the visually appealing design of Emojics, which encourages user interaction with the widget and enhances the overall user experience.

Variety of Emojis: Users enjoy the wide selection of emojis available on Emojics, finding them fun and engaging for gathering feedback and understanding user sentiment.

Lack of Critical Features: Some users have expressed disappointment in Emojics for lacking certain critical features. These include the inability to control targeting and timing of the widget, which limits its effectiveness. Users suggest that adding these features would greatly enhance Emojics' functionality and make it a more valuable tool for marketers.

Limited Language Support and Payment Options: Reviewers have mentioned their dissatisfaction with Emojics' limited language support and lack of payment options. This has made it difficult for users from different countries to fully utilize the software. Adding support for other languages and accepting payments via popular platforms like PayPal and Skrill would help cater to a wider user base.

Integration Issues and Missing Emojis: Some users encountered difficulties when integrating Emojics with their WordPress websites, finding that it did not work at all. Additionally, they discovered that certain emojis were missing from the database, making it more time-consuming to obtain metrics on those specific emojis. Improving integration capabilities and ensuring a comprehensive emoji database would address these issues and improve user experience.


Emojics offers a range of use cases that have satisfied users and helped them improve their online presence. By implementing the Emojics widget on their landing pages, users have effectively engaged with their audience and captured feedback through the use of emojis. This has allowed users to understand their visitors' opinions and emotions in an intuitive way. The software's easy setup process and user-friendly interface have been highly appreciated by customers, making it a preferred choice compared to other feedback tools. Additionally, Emojics has provided valuable analytics and contact collection features that have enabled users to analyze data and make improvements to their websites or blogs. Through this process, users have optimized their content based on the insights gained from the feedback collected, resulting in positive experiences and improved business performance. Emojics has also proved to be an affordable option for small and medium-sized businesses, further expanding its customer base. As a versatile tool, Emojics has been utilized for various purposes such as user feedback, lead generation, email surveys, customer feedback, A/B testing, and conversion optimization. Overall, Emojics has been instrumental in helping users capture feedback quickly, increase subscriber lists, and prioritize content based on user preferences.

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Customer Experience Management (CX, or CXM, or alternately CEM) is an approach to guiding the customer experience with an emphasis on personalization, customer journey, feedback, knowledge, and self-teaching. CXM platforms present a centralized place to oversee and manage the customer experience through integrations with a web content management system, a CRM, and other sources of data to improve customer engagement and enhance the online user experience.

Customer Experience Management

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

Churn risk scoring

A score or metric that predicts how likely a given customer or account is to churn. This may be more relevant for B2B companies.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

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