enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. It extends the security operations capability of MSPs without requiring them to hire, train, or retain an in-house security team, giving their clients enterprise-grade threat detection and response at a price point that works for the SMB market.

Core platform capabilities:

enhanced.io delivers 24/7 Security Operations Center (SOC) coverage as a fully managed service. Key capabilities include continuous threat monitoring, alert triage and investigation, incident response support, and detailed security reporting. The platform integrates with the tools MSPs already use, minimizing onboarding friction and enabling fast time-to-value.

Built for MSPs:

Unlike traditional SOC providers that retrofit enterprise solutions for the channel, enhanced.io is architected from the ground up for the MSP business model. Licensing is subscription-based and priced per user, making it straightforward for MSPs to scale coverage across their entire customer base, pass cost through to end clients, and protect margin without complexity.

Key benefits:

Subscription-based, per-user pricing that scales cleanly as MSPs grow their client base
Full-network security coverage across endpoint, cloud, identity, network, and IoT/OT, not just endpoints
A fractional Security Director layer that gives MSPs and their clients strategic security leadership without the cost of a full-time hire
24/7 threat monitoring from experienced security analysts, ensuring every alert is reviewed and acted on
Positions MSPs to win and retain security-conscious clients who require demonstrable, documented coverage

The differentiator:

enhanced.io aims to close the security gap that exists in many MSP service stacks: the gap between perimeter tools and active, human-led threat investigation. Where some MSPs rely on alerts from RMM or AV platforms that no one is watching overnight, enhanced.io aims to ensure every alert is reviewed, triaged, and acted on by trained analysts, backed by a fractional Security Director who can engage at board level when needed.

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