enmit

enmit is an Artificial Intelligence software for inside sales teams at B2B industrial manufacturers and wholesalers, including sectors such as electronics, chemicals, medical technology, tools, building materials, machinery, and packaging. In these organizations, customer quote requests and purchase orders arrive by email in inconsistent formats such as PDFs, inline text, Excel files, faxes, and photos of handwritten notes. Processing these manually requires copy-pasting and data entry, slows response times, and leads to missed requests and lost revenue.

What it does

enmit automates email-based workflows. The solution reads incoming emails and attachments, identifies the requested products against existing master data, and generates Enterprise Resource Planning (ERP)- or Customer Relationship Management (CRM)-ready quotes and orders. A dedicated routing agent classifies each incoming email by type, region, or department and forwards the message to the correct recipient or to another automated workflow.

Key capabilities

• Universal ingestion of any email order format, including PDFs, inline text, and images
• Automatic matching of requests to existing customer and product records
• Correction of imperfect data such as wrong article numbers
• Execution of downstream logic such as shipping cost calculation
• Native processing in multiple languages, including German, English, and Chinese
• Integration with existing ERP and CRM systems via Application Programming Interface (API)

Outcomes

The vendor states that companies using enmit can reduce manual processing effort by up to 90%, accelerate quote creation by roughly 80%, and handle higher request volumes and seasonal spikes without adding headcount. By codifying business rules into the system, the platform is designed to lower dependency on individual employee expertise and allocate sales representatives to customer-facing work.

Who it is for

enmit is built for medium-sized and larger industrial companies whose inside sales operations run on email and who want to scale order and quote handling without expanding their teams.