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What is Enterprise Mobility Management?

SmartWorks, developed by Techstep, is an enterprise mobility management solution designed to streamline and optimize mobile device management processes. This platform caters to small to large enterprises across various industries, including logistics and transportation, security, field service, retail, and public transportation. SmartWorks offers a range of features and functionalities that aim to empower businesses in efficiently managing their mobile devices, applications, content, security, expenses, policies, and more.

Key Features

Device Lifecycle Management: According to the vendor, SmartWorks provides comprehensive management of mobile devices throughout their lifecycle, including provisioning, configuration, deployment, monitoring, tracking, and remote troubleshooting and support.

Mobile Application Management: The vendor claims that SmartWorks offers centralized management capabilities, enabling businesses to distribute, install, control access, and monitor and update mobile applications across their device fleet.

Mobile Content Management: SmartWorks provides features such as secure storage, sharing, encryption, access control, and integration with cloud storage and collaboration tools to manage mobile content securely, according to the vendor.

Mobile Security Management: According to the vendor, SmartWorks offers protection against security threats, enforcement of policies and compliance standards, remote lock and wipe capabilities, and secure network connectivity and data encryption.

Mobile Expense Management: The vendor states that SmartWorks allows businesses to monitor and control mobile data usage, optimize data plans, manage costs, and generate reports and analysis of mobile expenses.

Mobile Device Enrollment and Provisioning: SmartWorks simplifies the onboarding and setup of new devices through automated provisioning and configuration, over-the-air enrollment, and integration with enterprise directories and identity management systems, according to the vendor.

Mobile Application Development: The vendor claims that SmartWorks provides tools, resources, cross-platform development capabilities, and integration with backend systems and APIs for building and deploying mobile applications.

Mobile Analytics and Reporting: According to the vendor, SmartWorks enables businesses to collect and analyze data on device usage and performance, generate reports and dashboards for insights, monitor key performance indicators, and integrate with business intelligence and analytics tools.

Mobile Policy Management: The vendor states that SmartWorks enables the creation, enforcement, configuration, customization, compliance monitoring, and reporting of mobile device policies, integrating with mobile device management systems.

Mobile Device Security: According to the vendor, SmartWorks offers secure authentication, access control, encryption, and threat detection and prevention to ensure the security of mobile devices.

Categories & Use Cases