Ethicontrol

Ethicontrol is a whistleblowing platform and case management system designed for enterprises and startups. According to the vendor, Ethicontrol serves as a single compliance platform for various whistleblowing frameworks, including ISO 37002 Whistleblowing management systems, SAPIN II / PIDA or similar local laws, ISO 37001 Anti-bribery management systems, US DoJ guidelines, EU Whistleblowing Directive, and GDPR / CDPA or other local privacy laws.

Key Features

Single compliance platform for all whistleblowing frameworks: According to the vendor, Ethicontrol provides a unified platform that covers multiple whistleblowing frameworks, allowing organizations to comply with different regulations.

Engage whistleblowers: Ethicontrol offers an in-house contact center with a toll-free number for voice calls, according to the vendor. They provide call scripts and interview methodology, support multiple languages, and offer 24/7 availability with native speakers.

Modern intake channels: Ethicontrol provides web portals, chatbots, live chat, and smart answering machines as intake channels for whistleblowers to report incidents, according to the vendor. These channels are multilingual and mobile-friendly.

Anonymous two-way communication at all stages of the investigation: According to the vendor, Ethicontrol enables anonymous two-way communication between reporters and the response team throughout the investigation process. Reporters are given a secret code to access the case and provide additional information or feedback.

Escalation: Ethicontrol allows messages to be escalated to the Audit Committee or bypass hotline process owners to avoid conflicts of interest, according to the vendor.

Incident delegation and deadlines: Users can assign cases to case managers and set due dates based on priorities, categories, or procedure rules, according to the vendor.

Notifications and reminders: Ethicontrol provides push notifications for significant case actions, as well as automated weekly and monthly status reports with overdue reminders, according to the vendor.

Automations: According to the vendor, Ethicontrol allows users to set up business rules to automate repetitive tasks, such as changing priority, assigning responsibilities, and applying scenarios based on category, location, or status.

Tasks: Users can delegate tasks to team members within a case and beyond, using each case as a project management tool, according to the vendor.

Document investigations: Ethicontrol offers workflow templates for different investigations, providing a standardized checklist within the organization, according to the vendor. They also provide templates for feedback to reporters and the ability to upload and collect case files, including facts, persons involved, and evidence.