Name: ETOOLSET
Price: 6 USD
Author: Hom-e

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Kubernetes Monitoring

Service Mesh

Development

Academic Advising

Classroom Management

Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

Email Spam Filter

Interactive Voice Response (IVR)

VoIP

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Database Load Balancing

Desktop Outsourcing

Ethernet Switches

File Sync and Share

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Packet Analyzer

Software Defined Storage (SDS)

Tape Storage

Threat Intelligence

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Event Registration

Heatmap and Session Recording

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales Acceleration

Sales Gamification

Sales

Animation

Auto Repair

HIPAA Compliance

Insurance Suites

Investment Portfolio Management

PCB Design

Public Sector Software

Tax Practice Management

Vertical-Specific

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ETOOLSET is a suite of applications and solutions designed for the e-commerce industry. According to the vendor, this toolset caters to online retailers, e-commerce businesses, customer service teams, marketing teams, and payment and mobile systems providers. With its range of features and functionalities, ETOOLSET aims to help businesses of all sizes optimize their sales, marketing, customer service, and commercial transactions.

## Key Features

**Business Chat**: According to the vendor, this feature enhances customer service by providing real-time communication with potential customers visiting the website or online store. It includes features such as archiving conversations, managing consultants and conversations, and generating conversation and employee working time reports.

**Privacy Policy Generator**: The vendor claims that this feature generates customized privacy policy documents tailored to the business activities and legal requirements. It is designed to simplify the process of creating well-written privacy policies without technical expertise or legal knowledge. Features include personalization of documents, automatic updating in case of legislative changes, and easy integration into the website.

**Nextgen Surveys & Polls**: According to the vendor, this feature allows for the creation, implementation, and analysis of surveys, studies, and tests. It utilizes artificial intelligence mechanisms to protect against unreliable or incorrect answers, aiming to provide reliable survey results. Features include customizable survey templates, advanced analysis with interactive charts, and the ability to share surveys on social media.

**Cobrowsing**: The vendor states that this feature enables sharing and receiving screens regardless of location, making it easier to solve complex problems that cannot be explained via chat or phone. It is compatible with any web browser and offers customizable layout options. It can be used for collaboration with employees or business partners.

**ScreenCast**: According to the vendor, this feature enables the creation of informative video tutorials or detailed information about app features. It records videos in MP4 format and allows for the addition of company logos, audio, and subtitles. Features include cropping recordings, publishing on websites or social media platforms, and creating multiple versions of the same recording.

**Customer Package**: The vendor offers a package that includes Business Chat, Cobrowsing, and ScreenCast features aimed at enhancing customer service capabilities. According to the vendor, this package is available through a monthly subscription.

**Survey Package**: The vendor provides a package that offers access to the Nextgen Surveys & Polls feature. It allows for the creation, implementation, and analysis of surveys. The vendor states that this package is available through a monthly subscription.

**Privacy Policy Package**: According to the vendor, this package simplifies the process of generating privacy policy documents. It ensures compliance with legal requirements by generating personalized privacy policies. The vendor offers this package through a monthly subscription.

**All In One Package**: The vendor offers a comprehensive package that includes all the features of ETOOLSET. According to the vendor, this package includes Business Chat, Cobrowsing, ScreenCast, and Privacy Policy Generator. It is available through a monthly subscription.

Basic

Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

Gold

Diamond

Platinum

500 Products

Big Cartel

ETOOLSET

Snag a free copy of the Buyer's Guide to Ecommerce Platforms for tips, advice, and product info.

Need help deciding which Ecommerce Platform is best for you?

eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Hom-e

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

ETOOLSET

Overview

What is ETOOLSET?