ExecuReports

ExecuReports is a versatile platform designed to automate business processes, increase productivity, and provide valuable insights for agile decision-making. According to the vendor, ExecuReports caters to various professions and industries including sales and marketing, customer service, debt and payment collection, appointments and scheduling, and business process outsourcing.

Key Features

Workflow: According to the vendor, ExecuReports allows users to set up and manage end-to-end business processes, potentially increasing productivity by eliminating distractions and ensuring employees only see relevant information.

Billing: ExecuReports offers features such as automated debit order collections, payment request links for immediate payments, notifications of returned debit orders, and validation of account and banking details.

Communication: The platform provides automated email and SMS capabilities, a comprehensive communication history, a centralized view of all communication, and the ability to send messages at any point in the workflow.

Dashboards: ExecuReports offers an overview of the complete process, empowering users with insights for agile changes and quick decision-making. It also provides agents with relevant information and the ability to drill down into detailed reports.

CRM: According to the vendor, ExecuReports allows users to build and manage a customer database, analyze hot leads, project future sales, and effectively know and serve customers.

Reports: The platform provides access to detailed reports from the dashboard, enabling users to gain insights for agile changes and quick decision-making. It also allows users to view all communication in one place and send messages at any point in the workflow.

VOIP: ExecuReports offers click-to-dial functionality, access to call recordings, centralized call history and recordings, and the ability to provide agents with relevant information and track call history.

Business Process Outsourcing: According to the vendor, ExecuReports provides outsourced call center services, visibility into processes, and the ability to work on any device with internet access. It also offers front and/or back office functions and various payment options.

Scanning: ExecuReports allows users to perform quick scanning of ID cards, passports, or QR codes via a mobile phone, upload directly to the system, and easily collect data from remote areas for KYC purposes.