Name: Exero
Author: PSB Exero

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LAN Switches

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Azurepath, LLC.

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Screenful Oy

Exero is a device-agnostic platform that, according to the vendor, provides continuous protection and network monitoring for all assets in an organization. It is designed for larger organizations with mission-critical security systems and networks. Exero offers proactive security monitoring, asset management, and incident response capabilities. This solution is utilized by IT professionals, network administrators, security managers, facilities managers, and physical security professionals across various industries.

## Key Features

**Continuous Protection**: Exero, according to the vendor, is a device-agnostic platform that provides continuous protection and monitoring for all assets in an organization. It aims to ensure proactive security monitoring to detect and prevent potential threats and offers robust alert protocols to bring issues to the user's attention immediately.

**Inventory Management**: Exero helps identify and manage authorized and unauthorized devices and software across the infrastructure. The vendor claims that it provides a comprehensive asset inventory system to reliably categorize devices, enabling capacity planning and budgeting by providing information about devices.

**Dashboard Engine**: Exero offers a single dashboard for all devices to monitor mission-critical environments. Users can set benchmarks and view device history to isolate anomalies and identify trends. The vendor states that real-time analysis and visualization of data provide better insights and help streamline compliance by knowing which devices need updates and patches.

**Alert Configuration and Incident Response**: Exero allows users to configure alerts to activate processes and automation for incident response. It aims to help maintain plans for resilience and restore capabilities or services. The vendor also claims that users can set up workflows and alerts to various stakeholders. Automated remediation steps such as restarting processes or shutting down servers can be implemented, according to the vendor.

**Asset Management Features**: Exero inventories servers, workstations, IP, and IoT devices, reporting network devices using default manufacturer passwords. It collects installed software and firmware versions and creates security risk reports with scores and explanations of risks found. The vendor claims that Exero prioritizes devices based on criticality and business value, implements organizational communication through workflows and alerts, and graphically displays topology illustrating device dependencies.

**Network Monitoring and Diagnostics**: Exero periodically collects sensor health and contextual data to establish baselines. It learns the behavior of critical infrastructure and dynamically re-establishes baselines and thresholds, according to the vendor. Exero listens for Windows events, syslogs, emails, and SNMP traps, reacting to incident alert thresholds. It conducts backups to storage, Amazon Web Services (AWS), or Exero cloud and reports file share and group permissions for compliance audits. The vendor also claims that Exero automates OS patch management, reports missing patches, and updates anti-virus and anti-malware signatures.

**Incident Response and Recovery**: Exero sends emails, text messages, and SNMP traps upon crossing a threshold, according to the vendor. It features built-in escalation workflows to target specific stakeholders and provides information crucial to forensic investigation. The vendor states that Exero can restore files, volumes, and server images from the cloud backup system.

Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Vivantio

Issuetrak is help desk ticketing software that optimizes team workflows, automates requests, and expedites solutions. From managing IT help desk tickets, to processing product line change requests, its features allow organizations from any industry to track issues, measure data, and scale their support operation.

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Exero

IT asset management (also hardware asset management or HAM) software manages the physical assets in an IT infrastructure (their selection, maintenance, protection, inspection, and renewal or disposal/replacement). The purpose of the software is to ease and improve the lifecycle management process of the IT infrastructure and inform strategic decisions related to it its growth and maintenance. To that end vendors of asset management tools proffer inventory control with related functions like licensing and software asset management (SAM), patch management, network monitoring and management, IT service management, and security/compliance oriented capabilities specializing in damage control related to device theft and corruption like device lockdown, geolocation (for the wayward laptop), remote control, data obliteration, and more. The solutions offered vary by the anticipated needs of the multifarious enterprises who must track hardware assets.

IT Asset Management

PSB Exero

IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making

Software and hardware inventory tracking

Discovery and management of hardware and software inventory

License management

Tracking license agreement compliance to ensure that infrastructure is neither over nor under licensed

Asset lifecycle monitoring

Monitoring asset lifecycle from acquisition to retirement

Contract management

Tools to assist in managing purchase orders and contracts

Asset relationship management

Asset relationship management is the ability to see relationships between assets to help with troubleshooting

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Exero

Overview

What is Exero?