Name: Expertise.tv
Author: Expertise.tv

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Development

Higher Education

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Financial Close

Loan Origination

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

Corporate Wellness

Employee Engagement

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Archiving

Block Storage

Cloud Storage

Data Center Outsourcing (Europe)

Database Management

Database Performance Monitoring

Edge Computing

Email Encryption

Event Monitoring

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Hosting

Master Data Management (MDM)

Mobile Application Performance Monitoring  (APM)

Network Performance Monitoring

Non-Relational Databases

Observability

Runtime Application Self-Protection

Voice Recognition

Web Application Firewalls

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Email Marketing

Influencer Marketing

Local Marketing

Marketing Automation

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Interactive Whiteboard

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

API Security

File Integrity Monitoring

Insider Risk Management

Security

3D Modeling

Agriculture

Assisted Living

Chiropractic

Computer-Aided Design (CAD)

ID Card

Insurance Underwriting and Rating

Jail Management

Moving Software

Vertical-Specific

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### Coaching Tools
Users consistently praise Expertise.tv's coaching tools for their user-friendly interface and comprehensive features that cater to the needs of both coaches and clients. The integration of video chat, calendar functions, and easy follow-up options has been particularly lauded by reviewers. The platform's emphasis on enhancing client interaction and support through its coaching tools has garnered positive feedback from users in the coaching industry.

### Customer Service Quality
Some users have reported difficulties in reaching their account manager and canceling services, highlighting areas for improvement in customer service responsiveness and clarity of processes. On the other hand, there are positive remarks about the platform's comprehensive features and the exceptional support provided by the customer service team. This mixed feedback suggests that while there are areas that need enhancement, Expertise.tv's customer service quality has been a notable aspect for some users.

### Technical Support
Some users appreciate Expertise.tv's technical support for its user-friendly approach, especially for those less tech-savvy. However, a significant number of reviewers express dissatisfaction with the platform's tech challenges and lack of effective support. The mixed opinions highlight the importance of thorough evaluation before committing to long-term contracts to ensure the platform aligns with individual needs and expectations.

### Community Engagement
Users appreciate Expertise.tv's holistic approach to fostering community engagement and client relationships. While many find the platform's features conducive to building a strong community and engaging with clients effectively, some users have noted challenges in navigating the platform independently. Despite this, the general consensus leans towards acknowledging Expertise.tv's efforts in enhancing community engagement opportunities for its users.

Users of Expertise.tv have found the platform to be a valuable tool for accessing all the features they need. From consistent sharing of messages on social media platforms to coaching clients and selling products, the platform offers a range of capabilities that meet their needs. Additionally, users have praised the outstanding customer service and support provided by the Expertise.tv team, noting prompt and helpful responses. This level of accessibility and support has contributed to a positive experience for users.

Moreover, Expertise.tv provides a community for users to promote and conduct webinars, coaching posts, and offer paid memberships. Users appreciate the platform's ability to facilitate these interactions, allowing them to engage with their audience effectively. The accessibility of the owner and staff adds to the overall positive experience, as users find them accessible and helpful.

While some users have encountered glitches or issues with their webinars, they remain optimistic about future improvements and hope for resolution in future iterations of the platform. Despite occasional disappointment and frustration, users acknowledge the potential of Expertise.tv and look forward to its evolution as a valuable resource in their professional endeavors.

Managed Services + SaaS

Essential

Value

Premium

OutboundEngine

Expertise.tv

Content marketing is any marketing format that involves the creation and sharing of media and publishing content in order to acquire customers. Content Marketing’s basic premise is to provide some valuable information that stops short of a direct sales pitch or call to action, but which seeks to positively influence a customer in some way. This information can be presented in a variety of media, including news, video, white papers, ebooks, infographics, case studies, how-to's, Q&A’s, photos, etc. Content marketing software is designed to assist in building this content by scouring the web for relevant articles and managing and organizing marketing assets.

Content Marketing

Content Creation

Features related to the creation of content for marketing purposes.

Ideation

Includes tools for creative development, such as ideation workspaces, guides to certain topics or channels, briefs, recommendations, and/or access to agencies.

Approval workflows

Allows users to lay out and track, in some cases automatically, workflows for content approval.

Content collaboration

Includes features for collaborating on content that is created internally or commissioned/licensed from external sources.

Content calendar

Allows users to schedule and plan the creation and/or distribution of content.

Network for content licensing/production

Includes access to a database of content that can be licensed or a talent network for licensed content production.

Payment/Resource management

Allows users to budget for content creation costs and/or make payments to contractors, agencies, etc.

Content Publishing

Features related to the organization and distribution of marketing content.

Content hub

Platform has a central location, such as a gallery or repository, for organizing all content. This enables easy internal access, and may allow for automated or personalized distribution.

Forms / Gated content

Users can set up forms for lead generation, which can be used to gate content. Forms may pop-up (to gate the site itself) or prompt users to register for a download.

Embedded CTAs

Supports the creation of embedded Calls To Action, which are forms or links embedded in the content or the content stream.

Content distribution

Allows users to push content to different channels, such as social media or websites, from within the tool. This may be handled via integrations.

Content promotion

Includes tools for promoting content by connecting to paid and earned media channels.

Content automation

Allows users to set up automated distribution, personalization and/or curation.

Content Reporting & Analytics

Features related to tracking, measuring, and analyzing content creation processes and content performance.

Audience profiling and targeting

Determines profiles—types that can be used for segmentation—based on audience behavior or demographics. Helps deliver targeted content via website personalization and/or marketing automation campaigns.

Closed-loop tracking and reporting

Tracks the impact of content on the buyer’s/customer’s journey and ROI.

Content performance analytics

Provides insights around how individual pieces of content are performing. Content performance is measured in terms of engagement and/or conversion by piece of content, by channel.

Campaign optimization dashboard

Provides a quick view on content performance and allows users to make changes to which channels and which content is being promoted or displayed.

Competitive analytics

Provides a view on competitors' content performance and/or strategy for comparison.

Content production analytics

Analytics around time and money spent for content production.

Page-level engagement analytics

Analytics around audience engagement with individual pages of content, for a granular look at content performance.

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