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ExpoGenie

ExpoGenie

Overview

What is ExpoGenie?

ExpoGenie, developed by ConvoSpark, is a software solution designed to streamline and automate sponsor and exhibitor processes for event planners. According to the vendor, this tool caters to a wide range of event planners, including corporate enterprises, associations, agencies, non-profits, festivals,...

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Recent Reviews

TrustRadius Insights

Users of ExpoGenie have found several key use cases for the platform that have greatly improved their event planning experience. One of …
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Pricing

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Basic

$100

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is ExpoGenie?

ExpoGenie, developed by ConvoSpark, is a software solution designed to streamline and automate sponsor and exhibitor processes for event planners. According to the vendor, this tool caters to a wide range of event planners, including corporate enterprises, associations, agencies, non-profits, festivals, universities, and other organizers. ExpoGenie is utilized by event planners, conference organizers, trade show organizers, festival organizers, and non-profit event managers, providing them with features to manage sponsor sales, fulfillments, booth assignments, online booth sales, and booth staff registration.

Key Features

Sponsor Registration: According to the vendor, ExpoGenie offers customizable online forms, applications, and booth sales to streamline sponsor registration. This feature eliminates the need for manual paperwork and reduces communication time.

Sponsor Fulfillment: ExpoGenie provides sponsors with a secure online portal, allowing them to easily upload files, make payments, and access dashboards and reports. The vendor states that this simplifies the fulfillment process and ensures efficient management of deliverables.

Online Booth Sales: ExpoGenie enables sponsors to self-select booths from an interactive floor plan, complete the checkout process, and make online payments. According to the vendor, this feature streamlines the booth selection and sales process for a seamless experience.

Booth Staff Registration: According to the vendor, ExpoGenie simplifies booth staff registration by distributing booth staff codes to sponsors. This allows sponsors to easily register their team members while providing event planners visibility into registered attendees.

Floor Plan Management: ExpoGenie facilitates real-time floor plan management, allowing event planners to make changes, assign exhibitor booths, and manage booth selection preferences through an intuitive drag-and-drop editor tool. According to the vendor, this feature enhances the efficiency of managing booth selection and accommodating exhibitor preferences.

Invoice Management: ExpoGenie offers customizable branded invoices, order tracking, partial payment options, and discount code management. The vendor states that this simplifies the invoice management process and allows event planners to track payments and discounts.

Customizable Registration Forms: According to the vendor, ExpoGenie allows event planners to customize registration forms to capture all necessary information from sponsors, ensuring a smooth and efficient registration process.

Real-time Dashboards and Reports: ExpoGenie provides sponsors with real-time dashboards and reports to track their progress and stay informed about their sponsorship activities. The vendor claims that this feature enhances sponsor visibility and engagement.

Interactive Floor Plan: According to the vendor, ExpoGenie offers an interactive floor plan for sponsors to view available booths in real-time, select their desired booth, and proceed with the online checkout process for booth sales. This feature aims to enhance the exhibitor experience.

Order Tracking and Payment Management: ExpoGenie allows event planners to track the status of invoices and payments. According to the vendor, this feature enables event planners to easily monitor and manage sponsorship transactions.

ExpoGenie Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of ExpoGenie have found several key use cases for the platform that have greatly improved their event planning experience. One of the main benefits is the user-friendly interface, which includes a sales and interactive exhibit hall map. This feature has made it easier for both users and vendors to navigate the platform and find the information they need. Additionally, the online interactive floorplan feature has been highly praised for its ability to streamline communication and track attendee engagement. Users appreciate being able to send mass emails and track who hasn't logged in, allowing for timely reminders to be sent.

ExpoGenie's centralized location for all data and information has also proven to be a valuable use case. Users no longer have to rely on multiple spreadsheets and email folders to keep track of important event details. Instead, all resources can be accessed in one place, reducing disorganization and improving efficiency. Another use case that has been highlighted is the software's ability to eliminate manual updates of floorplan PDFs. This not only saves time and effort but also ensures that exhibitors have access to real-time updates and can easily select booth spaces.

Overall, ExpoGenie has received positive feedback for simplifying the event planning process, automating tasks, and providing prompt technical support when needed. The software's multi-event capabilities have made it a perfect fit for large events with limited resources. Users have also appreciated the ease of use for exhibitors, as well as the ability to generate easy reports. By digitizing complex management components of planning tradeshows, ExpoGenie has created a streamlined process that benefits both users and administrators alike.

Complete Package: Users have praised ExpoGenie for being a complete package that provides platforms with mapping and sales capabilities. Several reviewers have stated that they appreciate having all the necessary features in one software solution.

Efficient Floorplan Upload: Reviewers have mentioned that the process of uploading floorplans on ExpoGenie is quick and efficient, saving them valuable time. Many users have commended this feature for its effectiveness.

Streamlined Registration Process: Users have expressed their satisfaction with ExpoGenie's streamlined registration process. They appreciate how the software revolutionizes the way vendors are registered for events, thanks to its user-friendly interface. This has resulted in increased efficiency and improved day-to-day operations for organizers and accounting teams.

Cons:

  1. Frequent 502 errors: Some users have experienced frequent 502 errors when using ExpoGenie, indicating server connection issues.
  2. Slow response times: Several reviewers have mentioned that ExpoGenie has slow response times, leading to frustration and delays in their workflow.
  3. Limited customization options: Users have expressed disappointment with the limited customization options available in ExpoGenie, making it difficult to tailor the software to their specific needs.

ExpoGenie is commonly recommended as a great value and overall solution for exhibitor services. Users suggest taking the time to walk through all the systems and do a demo with a sales rep in order to fully understand the benefits of using ExpoGenie. They find it to be a great tool for including event information, tasks, and floorplans on the exhibit floor. Additionally, users highly recommend ExpoGenie as an easy-to-use platform for exhibit floors due to its user-friendly interface and efficient management capabilities.

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