eZaango Care Partners

eZaango Care Partners is a software solution designed to efficiently manage NDIS (National Disability Insurance Scheme) and disability care services. This customizable platform caters to care providers of all sizes, from small to large enterprises. It is specifically designed for professionals in the NDIS Disability Care, Aged Care, Support Coordination, and Allied Health industries, offering tailored features to streamline operations and enhance service delivery.

Key Features

Lead Management: According to the vendor, the software allows users to easily collect, manage, and convert leads to clients in a centralized database. Workflows can be tracked and activity logs updated with a few simple clicks. The lead management software plugin can also be seamlessly integrated with WordPress websites.

Staff Availability: The vendor states that the software enables staff to update their availability and submit leave requests in real-time. This feature aims to streamline scheduling and minimize administrative workload. Users can also gain an instant overview of support worker availability for smart scheduling.

Speech to Text: The software offers the ability to convert conversations to text using an audio-to-speech model. Users can identify specific keywords, terminology, acronyms, and accents to automate data entry and improve efficiency in capturing conversations.

Group Activity: According to the vendor, the software allows users to showcase NDIS group activities on their website. Routine tasks can be automated and workflows simplified. Additionally, the software facilitates the management of appointments, meetings, and support worker scheduling.

Rostering and Scheduling: The software aims to efficiently schedule, roster, and track support workers. It provides features to manage last-minute cancellations and vacant shifts, along with real-time updates and scheduling flexibility.

XERO Timesheet Management: According to the vendor, the software enables users to clock-in and clock-out with automatic location and time stamping. It allows for the recording of expenses, travel time, and kilometers. Additionally, the software offers integration with popular accounting software like XERO, MYOB, and QuickBooks.

Care Management Software: The software provides a centralized platform for client management and tracking NDIS goals. It aims to simplify scheduling and appointment management, while also improving collaboration, communication, and data analysis.

Invoicing and Payroll: The software offers features to automate invoicing tasks and eliminate double entry. It provides access to comprehensive financial management tools, along with customizable reports and visualizations of financial data.

Accommodation: Users can effectively manage shifts for participants in accommodations using the software. It allows for the printing and sending of accommodation shifts to support workers, streamlining SIL, SDA, and respite care management.

Customized Solutions: The software offers the flexibility to tailor solutions to meet specific needs. Users can choose how reports and rostering systems are displayed and collaborate with the vendor to develop customized solutions.