Faktor Zehn Suite
What is Faktor Zehn Suite?
Faktor Zehn Suite is an Insurance Suite for managing core insurance processes across product configuration, quoting and application intake, policy administration, claims, partner management, commissions, payments, customer self-service, and document output. The modular platform is designed for property and casualty insurers, including motor-vehicle insurance, commercial insurance, industrial insurance, supplemental health, and retirement products.
Key Capabilities
- Insurance product modeling: Centrally configures insurance products, contract structures, product generations, and sales variants.
- Quoting and applications: Supports cross-channel quote and application workflows through centrally configured sales logic.
- Policy administration: Manages insurance policies, contracts, and product changes through a service-oriented system architecture.
- Claims processing: Supports end-to-end claims handling, including automated coverage verification and access to policy and product data.
- Partner management: Provides cross-line and cross-channel management of business partners, intermediaries, and related data.
- Commission management: Administers complex compensation models and calculates commissions across sales channels.
- Task management: Assigns and prioritizes operational work according to rules, qualifications, and workload.
- Customer self-service: Provides a policyholder portal for policy information, document exchange, and self-service transactions.
- Payments and documents: Connects suite processes with SAP FS-CD and centrally manages automated document generation.
Audience & Use Cases
- Audience: Property-and-casualty insurers, motor insurers, commercial insurers, industrial insurers, policy-administration teams, claims teams, underwriting operations, distribution teams, and insurance IT organizations.
- Use cases: Configuring new insurance products, managing policies, processing claims, operating omnichannel quote journeys, calculating intermediary commissions, and providing policyholder self-service.
Technical Specifications
- Architecture: Modular, service-oriented insurance software suite with REST API integration options.
- Functional scope: Product management, quotes and applications, policy administration, claims, partners, commissions, task management, payments, portals, and document output.
- Insurance lines: Property and casualty, motor, commercial, industrial, supplemental health, and retirement products.
- Product configuration: Central, cross-line product modeling with reference models and preconfigured product structures.
- Integration: Connects with existing insurance-system landscapes; includes an adapter for SAP FS-CD payment-processing workflows.
- Workflow automation: Automates claims, policy, task-distribution, commission, document, and payment-related processes.
- Self-service: Cross-device customer portal for policy information, document exchange, and selected policyholder actions.
- Development platform: Includes open-source components for insurance-product modeling and domain-driven application development.
Categories & Use Cases
Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac, Web-Based |
| Mobile Application | No |