Fibery

Fibery is positioned as a versatile work and knowledge management hub that aims to streamline the process of inventing, building, and growing products. The vendor claims that Fibery replaces multiple scattered tools, providing teams of all sizes – from small startups to large enterprises – with a single platform for strategy, ideation, roadmapping, and feedback management. Fibery is said to cater to a wide range of professions and industries, including product managers, project managers, software developers, designers, and marketing teams.

Key Features

Product Management: According to the vendor, Fibery allows users to plan and track product vision, goals, and features, linking the shared "why" with clear "what" and "when." It is claimed that Fibery can help align teams around common goals and bridge the gap between goals and features. The vendor also states that Fibery supports various prioritization methods such as RICE, WSJF, and MoSCoW.

Customer Feedback: The vendor asserts that Fibery can automatically capture customer conversations and treat them as opportunities to improve the product. It is claimed that Fibery can sync feedback from various sources like Intercom and Discourse and link parts of conversations to insights and features. The vendor suggests that Fibery helps identify top customer requests, dig deeper into linked feedback, and invite requesters to test out solutions. Additionally, it is claimed that Fibery allows users to close the loop with customers by notifying them when a feature is live and using linked feedback to personalize messages.

Ideation: According to the vendor, Fibery offers digital whiteboards for building customer journey maps, mind maps, brainstorming ideas, and organizing them. The vendor states that Fibery supports real-time collaboration on writing briefs, allowing users to mention teammates and create tasks directly from the editor. It is also claimed that Fibery leverages remote work as a feature, enabling unexpected solutions through both talking and typing.

Software Development: The vendor claims that Fibery integrates with dev tools like Jira to automatically link pull requests, issues, and bugs to stories. It is stated that Fibery supports estimating and prioritizing stories, running sprints, and analyzing velocity to keep plans realistic. The vendor also suggests that Fibery allows users to define custom workflows for Kanban boards, distribute work within the team, and track time.

User Research: Fibery is said to provide features for organizing user research studies, preparing interview templates, and scheduling sessions. The vendor claims that Fibery helps capture highlights from user research sessions and generate actionable insights. It is also stated that Fibery supports sharing insights and collaborating with teammates to transform customer problems into effective solutions.