Name: Field Service Plus
Author: 2G

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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Field Service Plus is a flexible field service software designed to streamline and manage field service processes for businesses of all sizes. According to the vendor, this solution caters to a wide range of professions and industries, including telecom, infrastructure companies, and various other sectors.

## Key Features

**Flexible Work Order Automation**: According to the vendor, Field Service Plus allows for flexible automation and adjustment of work orders, ensuring stakeholders receive the right information at the right time. The software guides employees step-by-step through the work order, both internally and externally.

**Efficient Work Process Management**: Field Service Plus provides a solution for managing work processes, facilitating smooth collaboration between internal and external parties. The vendor claims that the software enables effective coordination and planning of work orders, taking into account resource availability and location.

**Real-time Visibility and Control**: Field Service Plus offers operational dashboards that provide real-time visibility into work order progress and results. Managers can monitor the status of work orders, track completed tasks, and stay informed about pending actions, as claimed by the vendor.

**Seamless System Integration**: According to the vendor, Field Service Plus seamlessly integrates with internal and external systems, ensuring smooth data exchange and collaboration. The software can be easily connected to various applications, allowing for efficient information flow and eliminating the need for manual data entry.

**Customizable Work Packages**: Field Service Plus allows for easy modification of work packages, enabling quick adjustments to processes and system integrations. The vendor suggests that this flexibility enables businesses to adapt to changing requirements and optimize their field service operations.

**Streamlined Communication**: Field Service Plus streamlines communication with customers through customer portals, email, SMS, or WhatsApp, according to the vendor. This ensures efficient and timely communication, enhancing customer satisfaction and improving service delivery.

**Comprehensive Reporting**: According to the vendor, Field Service Plus enables personalized reporting, allowing stakeholders to maintain control over processes and generate timely reports. This feature provides valuable insights into performance, resource utilization, and service quality.

**Continuous Improvement**: The vendor claims that Field Service Plus enables organizations to adapt to ongoing technological developments and continuously improve their processes. The software allows for process changes, new system integrations, and screen customization, ensuring that the organization stays ahead of the curve.

**Location-based Work Planning**: Field Service Plus incorporates location-based work planning, optimizing the allocation of resources based on proximity and availability, as stated by the vendor. This feature aims to improve efficiency, reduce travel time, and enhance overall productivity.

**Mobile Access and Offline Capabilities**: Field Service Plus offers mobile access and offline capabilities, allowing field technicians to access and update work orders even in areas with limited or no internet connectivity, according to the vendor. This ensures uninterrupted service delivery and real-time data synchronization.

HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

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Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

Solo

Starter

Business

Premium

Kickserv

Field Service Plus

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Field Service Management Software

Field Service Plus

Overview

What is Field Service Plus?