Name: FifthPeak
Price: 2.15 USD
Author: KNS Technologies

Help Desk

Web and Video Conferencing

Customer Support

Agile Development

Image Recognition

Kubernetes Monitoring

Service Mesh

Development

Academic Advising

Classroom Management

Online Learning

Education

Barcode

Business Intelligence (BI)

Collaboration

Email Spam Filter

Interactive Voice Response (IVR)

VoIP

Enterprise

Accounting

Digital Banking

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Database Load Balancing

Desktop Outsourcing

Ethernet Switches

File Sync and Share

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Machine Learning

Network Performance Monitoring

Network Troubleshooting

Operating Systems

Packet Analyzer

Software Defined Storage (SDS)

Tape Storage

Threat Intelligence

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Management

Email Marketing

Event Registration

Heatmap and Session Recording

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Presales

Sales Acceleration

Sales Gamification

Sales

Animation

Auto Repair

HIPAA Compliance

Insurance Suites

Investment Portfolio Management

PCB Design

Public Sector Software

Tax Practice Management

Vertical-Specific

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FifthPeak, developed by KNS Technologies, is a business management software that aims to streamline various aspects of a company's operations. It is designed to cater to businesses of all sizes, ranging from startups to Fortune 500 corporations. According to the vendor, FifthPeak is utilized by a wide range of professionals and industries, including field sales representatives, sales managers, IT admins, help desk technicians, support staff members, inventory managers, accounts receivable managers, customer service representatives, order management professionals, as well as supply chain and logistics companies.

## Key Features

**Visit Management**: According to the vendor, FifthPeak allows users to plan and optimize customer rounds, track field sales reps with location, and reduce off-hours reporting with easy mobile access.

**Expense Management**: The vendor claims that FifthPeak provides access to legacy business systems on the move, minimizes errors by eliminating manual data entry, and allows users to track and analyze expenses with robust MIS.

**Time/Attendance Management**: FifthPeak enables users to record employee hours in multiple ways, manage and track employee leaves with flexible policies, and integrate with HR and payroll programs for seamless data flow, according to the vendor.

**Inventory Management**: According to the vendor, FifthPeak provides insights about availability and pricing of items, helps improve service levels by ensuring stock availability, and allows users to track and analyze demand changes to forecast future orders.

**Receivables Management**: The vendor claims that FifthPeak streamlines matching payments to invoices, reduces customer inquiries about invoices, and minimizes late payments and bad debt write-offs.

**Service/Ticket Management**: FifthPeak aims to simplify ticket creation and tracking, streamline communications for better response times, and generate reports efficiently for troubleshooting and analysis, according to the vendor.

**CRM Management**: According to the vendor, FifthPeak allows users to centralize and organize customer data, improve cross-selling and up-selling opportunities, and accurately analyze sales pipeline for better forecasting.

**Sales Order Management**: FifthPeak aims to help users respond to changing customer order delivery expectations, ensure accurate order promise dates, and automate order processing to improve efficiency, according to the vendor.

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FifthPeak

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

KNS Technologies

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Field Service Management Software

FifthPeak

Overview

What is FifthPeak?